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I have no access to direct admin any more, as I inadvertently changed a password believing it to be the FTP account password which wasn't saved. How do I recover the main account password?

Thank you. What was the reason for the block? AND how do I access FTP via a FTP client? username : myftpaccount@mysite.x10.bz host : sftp://ftp.mysite.x10.bz port : 22

Trying to login to: https://x14.x10hosting.com:2222 But met with timeouts. PLUS.... Still cannot access FTP. Have I been locked out?

1. Regarding the forced https, I do use cloudflare to provide the SSL cert which worked fine previous to migration. Is this the correct new path for the .htaccess file? /domains/mywebstite.x10.bz/public_html/.htaccess I do have a list of Rewrite conditions for SSL but no redirects, example...

DIRECT ADMIN ISSUES 1. Website now displays: "Apache is functioning normally" where is the location of the web files now? 2. Email hosts are now changed to what? 3. FTP accounts broken too... please help!

I used this form to contact x10hosting: But that was more than 7 days ago. It can be easily assumed they are making so much money that they don't need any extra custom.

Originally I was requesting about increasing disk space then I found out at that time I needed more resources. However hitting the max physical ram wasn't a regular or sustained issue: Number of Processes 2 50 0 Physical Memory Usage 59.24M 1.00G 0 Virtual Memory Usage 32.14M 1.00G 0...

Asking once to upgrade my "free" account to a "paid" account isn't flooding. Please explain yourself.

"Time to transfer site to a paid one" well that's what I've been trying to do. I emailed and used the contact page, but no reply.

Resource Usage Overview Your site has been limited within the past 24 hours I/O operations per second were limited for your site Your site might hit resource limits soon Your Physical Memory usage was at 1023.94 out of 1024 Can I speak with someone to upgrade my account please?

I'm trying to edit translations in languages from the "Prestashop" app but I am met with : "Warning! Your PHP configuration limits the maximum number of fields allowed in a form 1000 for max_input_vars. Please ask your hosting provider to increase this limit to 5271 at least" Can you please...

The requirements for unmetered / extra disk space are: * The account has been active for at least 7 days. Yes. * The account must be using at least half (50%) of it's current disk space allotment. Yes, 80%+ * The account must have a valid (i.e. working) website that follows the Terms of...

No, it has nothing to do with that IP. As I said previously I managed to figure it out and have the SPF "pass".

Anna, how do you request to have space increased? It would be greatly appreciated what my options are, thank you.

Your English is difficult to understand fully without having to resort to moving and/or filling in missing words. If these are your own words, perhaps try an online translator instead?

The DNS settings were always fine. I only had to understand the SPF format to fully integrate it into the emails. All working great now. Everything passes.

The DNS propagation is testing my patience. Using cloudflare for the website only, not the emails, as the protocol is bypassing the proxy and going straight to x10hosting. It appears it just takes time for the emails to filter through as they are immediately flagged for spam and/or appearing...

Both pages report: Not Found The requested URL was not found on this server. Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

I have finally managed to send emails to recipients but not all of emails are being delivered to all addresses. Using the source of a successfully delivered email I suspect the following: Authentication-Results: ukmail.iss.as9143.net; spf=softfail (198.91.80.251;mywebsite.com); dkim=pass...

I have used various FTP programs, some are better than others. The current best one I've used is Filezilla and the worst is WinSCP. Filezilla, for me, doesn't randomly disconnect and reconnect every few seconds during uploads/downloads/idle for no apparent reason.