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Hello Eric Thank you for your answers. I changed my password as mentioned in the email I received and according to your recommendations and everything worked fine. Thanks for your help

Hello I received the same message as you. In my case also my logins are made even twice a month. In addition, my website is no longer accessible Is your website accessible?

This morning (2:45AM) I received an email stating "Our records show that your account has not been logged into recently, and it will be marked as inactive soon." In addition, my website is no longer accessible.If I check in: System Info & FilesView Usage Log for blogvoyage.x10.mx I have many...

Hello Eric Indeed, but this dates from December 2019 following a migration of your servers, without however having caused me a problem until the server shutdown the last two weeks. See the following conversation from December 2019 with Anna...

Latest news According to Wordpress the versions which are the prerequisites in order to have maximum security, I have updated my site as follows: PHP 7.4 Wordpress 5.8.1 and correct my site according to the warnings of the new "Site health" tool I have checked my security certificate on...

Hello eric Thanks for your help which is greatly appreciated I checked with different certificate verification website and the result is always the same: VALID and CORRECTLY installed certificate But I can't get to my login page: I am trying with different device at my home: IMac Laptop...

After the problem with server last week... My PHP version us to older. To resolve the problem Eric forced PHP version 5.X. Thank again My site is working again But after a few hours my site seems to have lost its security certificate. I can no longer access my site. Is it possible for you...

Sorry I just open new thread about this new problem.

Thank you Eric But after a few hours my site seems to have lost its security certificate. I can no longer access my site. Is it possible for you to solve the problem. Did the fact that you have forced PHP version 5.X to expire my certificate? Error code: SSL_ERROR_RX_RECORD_TOO_LONG Problem...

My site on X12.x10hosting.com is still not working. Domain: www.baladesmustang.x10.mx Domain: www.blogvoyages.x10.mx I have the following message:Your PHP installation does not have MySQL. Extension required for WordPress. Thanks for your help

Hello spacresx On Garrett Royce's FAQ page there are Mail setting shttps://gjr.x10.mx/ I assumed this was all for Free Hosting Because the example illustrates the X12.X10Hosting server. But I may have confused Perhaps there is a reference section to know what to do or not to do on the free...

Sorry, but after attempts to set up for remote email. My access seems to be blocked again. Are there also parameters to be avoided on this side. Please could you unblock my IP again. This rule is alway valid ? messages that just say "Testing" (or like that) - and anything else that looks...

Hello Garrett After 2 days of trying I finally secured my site for my needs. This server uses a domain validated (DV) certificate. As my site is mainly used with Wordpress, Then a simple little extension to redirect the links on my photos to https: // is enough to correct my website. Thank...

Hello Support So I confirm that the first time (last week) the reason was the same. Indeed after reflection I am guilty, used an outdated FTP software to cause my error by trying different protocol to connect, without success. Thank you for your help, I will not be taken back. Thanks to all...

I have looked at different post on the forum which deals with topics very similar to mine. So I tried to do a pink on my server: PING x12.x10hosting.com (198.91.81.12): 56 data bytes Request timeout for icmp_seq 0 Request timeout for icmp_seq 1 Request timeout for icmp_seq 2 Request timeout...

HelloThe same problem as last week comes up again and under the same circumstances. I made modifications on my website in my FTP as well as my Worpress configuration on my site. Suddenly no access works.Whether it's FTP, CPanel, and my Wordpress site on the web. Still very long trying to...

Thank you Garrett Case resolved

Sorry Garrett 1- I destroyed the screenshots and removed the information on my site, which I attached to my request? 2- I clicked on the disable SSL button 3- I tried to create a certificate as follows:Free & automatic certificate from Let's Encrypt Result: Cannot Execute Your Requesttoo many...

Hello spacresx In the past During a migration a few years ago (2-3) someone from support moved my entire server to the new domain hierarchy. If I remember correctly All considering the old version of wordpress that I still use is version 3.4.2. This explains the difference of server, I do not...

Hello Support If I'm not mistaken, a few years ago it was not possible to secure a free site on X10Hosting. I searched and found this link on the forum:https://x10hosting.com/community/threads/ssl-for-free-hosting.208529/ I have checked on my CPANEL and there seems to be some information, but...