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Hello Garrett Yes I see that everything is ok including the site, the FTP and my access to CPanel. What was the problem ? On my side I couldn't do anything in any way since I had no access. Thank you Case resolved

Hello Sorry but nothing works, either: My CPanel My FTP My website- Note this is my wordpress: http://www.blogvoyage.x10.mx/ And this on 2 computers 1 tablet 1 cell phone and this with 2-3 browser on each device. Still very long trying to connect the result is always the same message: The...

I connected to my CPanel yesterday in the morning to possibly make changes to it. In the evening when I returned, it is impossible to connect and here is the message after 2 minutes of attempt: (The waiting period is exceeded The server at x12.x10hosting.com is taking too long to respond.)...

Thanks Anna So this is what I believed anyway I have no need to use https. Thanks for the reply, so I don't have to worry about it. Have a good day Case resolved

UP

Hi peyre10 You receive exactly the same message as, except that you have posted the full message you receive. Could the support explain to us how to resolve this or if it is not applicable and will have no consequences.

After a good pose and a good reflection. I finally had the idea of destroying the problematic account in GMAIL to create a completely new one rather than simply editing it as I did. And it works. :) If it helps someone So the settings I use are as follows: POP3 Username: (same as this...

Hello support Could tell me if migration has anything to do with this notice I received this morning regarding CPanel. The AutoSSL certificate expires on Jan 21, 2020 AutoSSL did not renew the certificate for “mysite.x10.mx”. You must take action to keep this site secure. The “cPanel” AutoSSL...

Hello Anna this the result of 6 differents test See A-B-C-D-F files Allway same result: Connection timed out Except for option E the result is: Connection reset by peer Thank you

Hello Anna Here is my SMTP setting that works for sending messages in GMAIL: SMTP ok.jpg It also works for: Mail app. on Mac apple Wordpress app. on my website And here are the 2 settings for the INCOMMING that I tried on GMAIL as well as the result, see in red Add email.jpg Add email 2.jpg...

Hello I found my missing email address under the domain tab. THANK YOU SO MUCH The next problem started on December 16 and I waited until the migration was finished to explain my next problems. I managed to re-configure the sending of email from (bruno@blogvoyage.x10.mx) from the following...

Hello support people. Before the migration my site was an addon to my main site. See references: https://x10hosting.com/community/threads/since-december-26-my-site-is-no-longer-accessible.206925/ Before the migration I had an email address with the name of my site which I used to send...

Good afternoon Anna REALLY SORRY but after reading your answer carefully I finally found my WORDPRESS folder in the DOMAINS folder But I still ask myself the following question: 1- Can I update my wordpress without creating another problem? 2- Do I have to modify certain information...

Good morning anna Thanks for the very quick fix, it works now. However, where is my WORDPRESS file from now on? Can I update my wordpress without creating another problem? Do I have to change certain information concerning the address of my website? Is it better to use this new address for...

Hello Could you help me, since December 26 my site is no longer accessible and here is the message that appears on my web page: Your PHP installation does not have MySQL. Extension required for WordPress. If I consult my FTP I notice that in the public_html folder my WORDPRESS folder is no...

It is possible to support to adjustment to my account's mod_security configuration I receive this error message: Not Acceptable An appropriate representation of the requested resource /wordpress/wp-admin/nav-menus.php could not be found on this server. Additionally, a 406 Not Acceptable error...

Sorry thank for fast answer

Hello From yesterday night I have problem to connect my account Domain: baladesmustang.x10.mx is located on boru.x10hosting.com before migration If you need more info do not hesitate stang05@videotron.ca Thank Bruno

Thank for fast anwser I wish to make correction to the size in my video folder soon is possible, probably I made a mistake ? Thank again

Hello My account is in suspension Your suspension reason is as follows: video/image gallery violation, 1. 6gb video gallery and 1. 1gb image gallery both for the xxxxxxxxxxx. x10. mx domain; give 48hr to bring under 1gb total if user opens ticket-aco. You will need to file...