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Hello, It's working from here, is it working from your end now?

Hello, I have restored the following databases to your account. khanz_joom786 khanz_smf Since this should be all set, I am going to close this support ticket. If you need any additional support feel free to open a new thread.

Hello, We have shared SSL setup on the free servers, but it's not working right now due to the server moves. Are you looking for shared SSL or a dedicated SSL setup?

Re: Connection to Mysql was set up correctly, first i lost my db, i imported it back Hello, I think I have fixed it, can you just confirm it's working for you please?

Hello, I have restored the databases to your account. You may have to re-add the users for them to work properly. Databases Restored: sawayra_drpl1 sawayra_punbb I am going to close this thread, if you have any more problems feel free to open another support thread.

It appears to be working from my end; so I am going to close this. If this issue persists please open another support thread.

No problem -closed.

I am not getting a 500 error when I visit your site.

Hello, I have fixed this problem. You may have to clear your cache and do a hard reset to see the change, make sure you remove the /cgi-sys/defaultwebpage.cgi while doing this too.

I have reset your password. I will Private Message you it now.

I have restored access to your account. Please note, the account management panel will show that you are still suspended. This will update in a few days.

Can I have a link to were you are receiving the error?

You can re-create those yourself. Just get the information from your scripts configuration file.

I have restored the database 'onnerb76_presta'. Please verify this by visiting phpMyAdmin.

Your account management panel will continue to show your account is suspended for a few days while we fix our backend managment systems. Can you PM me the IP that you are having a problem accessing with, I think you might have ended up in the firewall.

Can I have the exact error message you are getting?

Check now, backends are back up. Can you post the exact error message here.

Is the database listed in phpMyAdmin? If so, just delete the MySQL user and re-create it, it should fix the problem.

So your database is missing?

Everything should be working now, you may have to clear your cache.