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  1. TechAsh

    changing DNS stting

    Hi, I am going to move this into the support site (http://support.x10hosting.com). Please tell me the details of the CNAME and I can add it for you.
  2. TechAsh

    Please delete my account

    Hi, Before we delete your account we need you to confirm that you have a backup of any files that you want to keep.
  3. TechAsh

    Blocked account.

    Hello, I'm sorry but 'Unsupported Language' is part of our zero tolerance policy so we can't unsuspend your account.
  4. TechAsh

    Shell access

    Hello, We do not provide shell access for free accounts. Sorry. Why can't you use FTP to upload the files?
  5. TechAsh

    Account suspended 210FBFDD9C54

    Hi, Your account will be unsuspended shortly. Please removed the Password Protection as soon as possible. The reason we do not allow password protected sites is that it can be used to hide illegal content.
  6. TechAsh

    Want to my delete account.

    Hello, Your account will be deleted soon. Thank you for using x10Hosting. *Closed*
  7. TechAsh

    Want to delete account

    Hi, Your account should be deleted shortly. Thank you for using x10Hosting.
  8. TechAsh

    Free VPS

    Also there is the fact that each VPS needs its own IP address... So yeah, I afraid it's not going to happen :-P
  9. TechAsh

    Would like to Delete Account...

    All set. Your account will be deleted soon.
  10. TechAsh

    Would like to Delete Account...

    Hi, Just confirm that you have a backup of any files you want to keep, and then I or another member of staff will be able to delete your account.
  11. TechAsh

    delete all my account

    Hi, Your account will be deleted soon. Thank you for using x10Hosting. *Closed*
  12. TechAsh

    Yeah, I'll do it in a bit.

    Yeah, I'll do it in a bit.
  13. TechAsh

    Account Deletion Request - Please delete my free hosting account.

    Hi, Your account will be deleted soon. Thank you for using x10Hosting. *Closed*
  14. TechAsh

    unsuspend me please

    Hi, It looks like your account has been unsuspended successfully.
  15. TechAsh

    Resloved

    Hello, I assume you are referring to the fact that your account is suspended. However we can't unsuspend you as you are suspended for 'Copyright infringement' and we have a zero tolerance policy on such things.
  16. TechAsh

    wtf?

    Hello, As the suspension reason states, scripts such as c99shell are not allowed as they pose a security risk to our servers. As you have broken our TOS we cannot unsuspend your account.
  17. TechAsh

    Changing CNAME

    Hi, Before we can add the CNAME record you need to point the domain to our nameservers (ns1.x10hosting.com & ns2.x10hosting.com) and set it up on your account. Only once you have done this can we edit the CNAME record. (I will also move this ticket to official support...
  18. TechAsh

    Uprading from a free account

    I think you have mistaken our 'Advanced' Paid plan for our 'Advanced' Ad-Enhanced Free plan. You can find our paid plans here: http://x10hosting.com/premium.php None of these plans require you to places ads on your site.
  19. TechAsh

    can't find my website online after i created it

    It will take a while before your site can be found on the search engine. This is because the search engines need to visit you site and 'index' it. It can take anywhere from a few weeks to many months before you are listed in the search engines. EDIT: lol, mcklovin beat me to it.
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