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We are only blocking signups from those countries. If they already have an account it can be used.

This is the current country block list: 'CS', 'BR', 'VN', 'AF', 'NG', 'KR', 'CN', 'IR', 'TW', 'AR', 'HK', 'IL', 'EG', 'LV', 'TR', 'KW', 'MY', 'ID', 'RO', 'PK', 'DZ', 'DO', 'UA', 'RU' This will change over the next few weeks as we implement more measures to block abuse on the servers. The...

Forgot to add... at the end of December we will be increasing the allowed resource usage for free hosting accounts (CPU\Memory). Once we're able to eliminate most of the abuse that will give us more resources to give to our legitimate users.

Hi All, We have some important updates for December I'd like to mention. First, if you don't know, we have a huge giveaway going on through out this month. To get more info check out our facebook page at http://facebook.com/x10hosting Second, our goal this month is to eliminate abuse...

A zero tolerance suspension means there are no second chances. You will not get your files back, your account will never be unsuspended. To earn a zero tolerance suspension you would need to break one of the rules in the terms of service you agreed to when signing up with us. Almost everyone...

Domain changes are low priority... at the moment we're still catching up on terminations and have over 10K in queue between all the servers. Once they're caught up any low priority stuff will be ran.

Does the software have any special requirements?

I've attached an image of the uptime from Boru for the past 20 days, when this specific monitor was created. It loads a webpage from Boru every minute and looks for an exact phrase on the page. If that phrase is not found within 30s it is considered down. This monitor is from Pingdom.com...

Alejandro is revamping the reward center... hopefully we'll have it back online and working by next week.

Hi, I'll have to look into getting a fix for this. At the top of the page there should be a link to use the old order form, that form should work for now.

http://coreyarbogast.me/ss/arcade12.png

I have completed the re-install, if you're on Stoli and continue to experience FTP issues please reply here.

I will be uninstalling and reinstalling the FTP server on Stoli shortly. For some reason it stops working after a while even though the server is still running fine and local connections work. FTP will go down temporarily while we do the reinstall, hopefully it will fix the overall issue...

Can you try now? If it still does not work please PM me the user\pass you are using. All of our test accounts seem to be working so I'm not sure why it is not working for everyone at the moment without further troubleshooting.

If I find the IPs doing this monitoring I will ban them. We use two official monitoring services, Pingdom and Binary Canary to monitor the servers from multiple locations around the world. Yours do not match up ANYWHERE close to what they show. The servers were NOT down for 3 hours yesterday...

Welcome to x10 ;)

In order to claim a prize you must be a fan on Facebook or a follower on Twitter, or both.

We're having some issues with the forums... expect some things to not work properly until we've isolated the issue and fixed it. Thank you for your patience.

We're getting hammered :)

It can be random, or in the order that people reply. Depends on the giveaway at the current time :)