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  1. Skizzerz

    My account had been suspended

    Hello, Unfortunately serious violations of our Terms of Service, which you agreed to upon signup, are coined "Zero Tolerance" meaning that we do not give out second chances. Your suspension falls under this category, which means that your account will remain suspended and you cannot regain any...
  2. Skizzerz

    Corey says "...make sure you have setup your SPF record..." - but how to do it ?

    I'd think that whatever the default value in cPanel is for the SPF record would be fine if you are only planning on using the primary mail server. If for some reason this isn't working, I'll ask Corey to take a look to see if mail is having issues again, as it seems to like doing recently.
  3. Skizzerz

    inactivity suspension

    Hello, I believe the warning email is sent 24 hours before your account gets put in the queue for suspension, so if you didn't visit the forum within 24 hours of that email (or whatever the time the email says), then your account gets put in the queue. So, what likely happened was that you saw...
  4. Skizzerz

    healthpassport.x10.mx 404 not found

    Can you provide links to a file or two that you uploaded? Also, it seems you have a blank index.html or index.php document in your public_html, deleting that will let you see a directory listing, which may aid in debugging.
  5. Skizzerz

    Please lift web suspension

    Hello, You were suspended for inactivity. It is a requirement that you must log into the x10Hosting forums once every 31 days to keep your account active. Posting is never required. I have unsuspended your account this time, but please be advised that you can unsuspend yourself for these types...
  6. Skizzerz

    suspended for no reason!

    Hello, Please be advised that only logins to the FORUMS (aka http://x10hosting.com/forums) count, logins to your account panel or cPanel do not count. Our system that suspends inactive accounts is not broken so there is nothing for us to fix. You'll know when your login gets registered when you...
  7. Skizzerz

    healthpassport.x10.mx 404 not found

    Did you upload them to public_html?
  8. Skizzerz

    Account Deletion Request. Please delete my free hosting account.

    Hello, I have marked your account for deletion pending a 14-day waiting period. Should you change your mind about deleting your account, please post a new thread requesting unsuspension so that your account can be taken out of the deletion queue. If this deletion request is so that you may...
  9. Skizzerz

    Groupoffice

    you must have 755 permissions set or else you will run into Internal Server Errors. Our configuration is set up so that the script runs as the owner of the file, so only the owner bit needs to be writable.
  10. Skizzerz

    Delete my account

    To delete your free hosting account, please copy/paste the following in a reply to this thread and fill in the required information (boldface and in red for your convenience). Please note that we cannot delete forum accounts, only hosting accounts.
  11. Skizzerz

    Please Unsuspend for me

    Hello, Unfortunately serious violations of our Terms of Service, which you agreed to upon signup, are coined "Zero Tolerance" meaning that we do not give out second chances. Your suspension falls under this category, which means that your account will remain suspended and you cannot regain any...
  12. Skizzerz

    Switching to Static URL's...

    Hello, Normally we do not ask for account information such as passwords, but I feel that in this case it'd be easier for me to log into your account and attempt to fix the problem. If you are willing to do this, can you please email or PM me your cPanel password? If you are sending it via...
  13. Skizzerz

    Account Suspension

    x10Hosting is not a file storage site, as is clearly marked by our Terms of Service. In order to use the same site URL, you will need to wait until your current account is deleted (14+ days) and then attempt to sign up again. If you find yourself unable to sign up due to a country block, then...
  14. Skizzerz

    Corey says "...make sure you have setup your SPF record..." - but how to do it ?

    Hello, I replied in your other thread that you linked to regarding a possible cause for your SMTP issue. Also, please don't feel that we are ignoring you, that isn't the case, it's just that none of us have any access to even check on whether or not the mail systems are...
  15. Skizzerz

    ERROR on send Email by SMTP server Boru

    port 5665 is a nonstandard port and is probably blocked in our firewall, which is why it likely isn't working. Does that server accept outgoing mail on the standard SMTP port (25)?
  16. Skizzerz

    Access to cpanel

    Hello, Are you able to access your website itself at bedfordtownyouthfc.x10.mx or does that time out as well? Second, are you able to access it from a different computer?
  17. Skizzerz

    account suspension

    Hello, There currently is not a hosting account linked to your forum account. If you can remember, what was your Website URL? That way I can tell you what account you need to log into in order to request support.
  18. Skizzerz

    Switching to Static URL's...

    Oh, just noticed your first post -- you need to move that .htaccess file into the mybb directory
  19. Skizzerz

    Unsuspension

    Hello, Unfortunately serious violations of our Terms of Service, which you agreed to upon signup, are coined "Zero Tolerance" meaning that we do not give out second chances. Your suspension falls under this category, which means that your account will remain suspended and you cannot regain any...
  20. Skizzerz

    Switching to Static URL's...

    You took out the RewriteBase... Should look like the following under the <IfModule mod_rewrite.c> line RewriteEngine On RewriteBase /mybb/
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