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MySQL is currently working just fine on chopin (which is the server your account is on), so this may just be a temporary thing. Can you try again in a few hours and see if it still is giving you error messages?

Yes, we're aware of it. It doesn't actually affect adding/removing subdomains (they should still show up and work properly in cPanel), which is why it's been for the most part disregarded.

Are you sure you are checking the right email address? Our systems are sending the mail to [removed for privacy reasons]. If that is the correct address, please check your spam folder. In the meantime, I noticed you were suspended for inactivity, so I went ahead and unsuspended your account. It...

The system is showing that an account named "dsu" was terminated March 5, 2011 after being suspended for 53 days (normally we terminate accounts 14 days after they are suspended, this one seems to have taken longer). "dsuniverse" is too long to be a hosting account, as they are 8 letters max...

Weird, I'm going to escalate this up so people with more access to your account can sort it out. As a result this will close the current thread. You can view the new ticket by clicking the yellow bar on top, or by logging into your account panel and selecting support.

1) yes, for domain transfers visit this site: https://clients.x10hosting.com/cart.php?a=add&domain=transfer 2) yes, once registered you can change the Contact Information for your domain. If that doesn't seem to work for some reason, open a support ticket in that clients.x10hosting.com website...

1) Your script is trying to use shell_exec() to execute a command via the command line, which we don't allow on Free Hosting. You will need to find that line in the script and figure out how to run whatever it is trying to run manually via the web 2) for the 500 Internal Server Error: check file...

1) make sure you are trying to connect to "localhost", not anything else 2) verify that the username has been added to the appropriate database in the MySQL Databases page in cPanel. Please note that you cannot access MySQL from outside of your website (aka "Remote MySQL") as this is disabled...

Using cPanel, you can download your Raw Access Logs and put them through a 3rd-party program such as awstats or webalizer to give you graphical results. Note that unless you change the default options, you'll only be able to get the logs for the current day, so make sure to change those (I...

Common causes for 500s include: 1) Permissions. Files and directories must NOT be world-writable (aka NOT 777 or 666). The recommended permissions are 755 for directories and 644 for files 2) .htaccess. Check all of your .htaccess files and remove anything a la php_flag/php_value, etc. as these...

Click on Email Accounts, then under the "More" dropdown, choose either "Access Webmail" to read it in-browser, or "Configure Email Client" to see how to make your email client on your computer read the mail.

Yes, stream_socket_client() is disabled on Free Hosting. There should still be numerous other ways to call out to other sites (curl comes to mind), so you should see if it is possible to enable one of those alternative methods. Also, the firewall block on outgoing connections has been from my...

I'm not sure about SMTP, but GD is definitely enabled on free hosting (I think SMTP is disabled, but not entirely sure). The nameservers for using your own domains are: ns1.x10hosting.com ns2.x10hosting.com

If you would like to reset your account, we would need to delete and have you create a new one. If you would like to do this, copy/paste the following in a reply and fill in the required info (bolded and in red for your convenience):

I think you can safely ignore that error, as the parked domain should still be showing up in cPanel and be fully functional (not 100% sure though)

He said "Where", not "When" :) Try changing it again via your account panel at http://x10hosting.com/control

Yes, you are viewing the contents of your site's public_html folder. To suppress that index from appearing, make a file called index.php or index.html and put it in your public_html folder.

Make sure your password is between 1 and 16 characters in length. For maximum password security, use a mix of uppercase, lowercase, numbers, and symbols (like @, |, _, $, `, etc.) with a 12-16 character password.

Can you try a few more times and see if it either works or you get a different error code?

you can't pass query strings in cron jobs like that (the ?cron_key=abcdef part), just hardcode it in the script. /usr/bin/php /home/hussam/public_html/cron.php >> /home/hussam/cron.log 2>&1 would be an appropriate line (script errors will get sent to a cron.log file in your home directory)