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If your account has been suspended you'll need to access our account control panel, available here: https://x10hosting.com/login Sign into the portal to view your suspension reason. Some suspensions may be removed automatically, such as those due to account inactivity. For all other suspensions...

Request MUST be made in english. One request is enough.

Request MUST be made in English.

You must wait for Administration to review your site and files before they will increase your space.

The HTTP status code 500, or "Internal Server Error", is a generic server error that indicates an issue with the server. It occurs when the server can't fulfill a request from a browser or client due to an unexpected condition or configuration problem. This could be a temporary glitch with the...

As the statement says, your country is "block listed" and you presently can not sign up for Free service.

After you have upgraded Free to Starter, you must request removal of the sign in requirement.

After not logging into your account for 30 days your account is subject to the following under the TOS: Inactivity Accounts found to be inactive are suspended for a 21 day period and then removed from our servers (terminated). Inactive accounts can be automatically re-instated by the account...

System Backups Backups are the sole responsibility of the customer. x10Hosting retains and offers backups to the customer but does not guarantee this service from failure. It is recommended all customers keep their own backups. Backups will not be provided to account holders who have been...

Request for assistance must be made in English.

Per the Terms of Service listed below, is this site user not in violation? Multiple Accounts Users detected to have multiple accounts may be suspended without notice. If you are an educational institution or non-profit that will be accessing multiple accounts from a single location please...

All request should be made in English.

Backups should be stored off site. If your site is lost, your backup would also be lost.

Then your site has been terminated and all data removed. Hopefully you saved a backpup offsite and can use it to build a new site which you must go through the site request process.

Have you been signing into your account at 30 day intervals per the TOS?

Request must be made in English.

Request must be made in English.

Request must be made in English.

Request must be made in English.

Administrators do not routinely check free sites. Help is by peers. You must wait until someone famaliar with your problem comes on-line. A 403 Forbidden Error is an HTTP status code that means that access to the page or resource you were trying to reach is blocked for some reason3. You...