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Assistance is by peers; you must wait until someone with knowledge of the problem comes on-line.

Request for assistance must be made in English.

You have posted, now you must wait for someone with authority to increase your space.

Disk space will only be incrementally increased after requesting for more disk space. Key requirements: Must be currently using at least 75% of current diskspace Account must be at least 7 days old Disk usage verified for compliance with TOS

Request for assistance must be made in ENGLISH.

I believe you receive 512 mb at each incremental up grade. I would suggest you look at the 4 year premium plan. It is the most economical and so many restrictions are removed.

Could you have set up your account at one location (home) and are trying to log in at a different location (school, work)? These places would probably have different IPs.

You must reach the folling criteria for a storage space increase: your account must be at least 7 days old, you need to be using 75% of your disc space, and comply with the terms of service.

No action is required by you to delete. After 60 days the account will automatically delete.

Request for help should be made in English.

I see items at least from 2015. Why not delete some of the old items to free up space for the new?

Why not delete old news to free up space?

Support is in English.

It is the first caption you see when you open the Free Hosting section.

From the Terms Of Service: Illegal Material This includes all copyrighted works, commercial audio, video, or music files, and any material in violation of any Federal, State, or Local regulation. You may not store copyrighted Mp3s or videos on your webspace in any way shape or form.

You might try clearing your cache. It sounds like and older version before adding SSL is still in cache.

Do not sign in to your account and it will self-delete after 60 days.

We no longer have Cpanel, it is Dashboard. The link you quote works properly.

Request for assistance MUST be made in English.

Request for heip must be made in English.