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  1. Jarryd

    please help me big proplem

    Hello, As we have not received any replies i am marking this ticket as resolved. If you have any further issues please re-open this ticket or create a new one.
  2. Jarryd

    Account Suspended! Says shell scripts when i dont have any :(

    Hello, it was only that wordpress install that was infected a far as i can see. You should be right to go.
  3. Jarryd

    www.butragueno.co.uk

    Hello, Can you please try changing your main domain to something else and then changing it back, let me know if this resolves your issue.
  4. Jarryd

    Wordpress Upgrade problems

    Hello, This line here is of interest: The requested URL /wordpress/wp-admin/plugins.php was not found on this server. Since plugins.php is missing from wp-admin please upload that file there and see if that resolves the issue.
  5. Jarryd

    Internal Server Error

    Hello, Can you please monitor it over the next few days and see how it goes. If it continues to occur please post back here with an exact date/time it happened and what timezone you are in so we can check the logs.
  6. Jarryd

    Stoli MySQL issues

    Hello, as far as i can tell this should be resolved again.
  7. Jarryd

    Stoli MySQL issues

    Unfortunately i regret to inform you we're having troubles again. I'm going to be doing some investigating as to why this keeps happening every night around the same time. Any updates will be posted.
  8. Jarryd

    My site is not nulled

    Hello, Unfortunately although you may have been the culprit of a scam and you believed it was legit. I cannot unsuspend you. Although i can say that i'm sorry and i hope you find a way to get your money back. Unfortunately we cannot allow users (even those that have been scammed) to have...
  9. Jarryd

    unsuspension

    Hello, I have restored your account from our backups, please allow up to 24 hours for it to be fully operational. If you have any issues please feel free to re-open this ticket by going to the "administrative" button at the top of the original post.
  10. Jarryd

    Wordpress Upgrade problems

    Hello, it appears something has corrupted, i recommend re-installing wordpress fresh and uploading a sql backup of it.
  11. Jarryd

    Cannot login to cPanel

    Hello, i am escalating your ticket as there seems to be an issue with your account i don't have access to resolve. *Note to staff* Suspending the account causes the account to appear to be suspended, except when you try unsuspend it says it's not suspended. Suspect /etc/shadow issue possibly.
  12. Jarryd

    Problems with DB and PEAR after uploading back-up files

    Hello, can you try using the local path to the file. E.g. require_once("/foldername/DB.php")
  13. Jarryd

    Default Web Site Page

    Try re-adding your domain let us know if you have any issues.
  14. Jarryd

    Database not working

    Hello, i replied to your other thread about this. *Closed*
  15. Jarryd

    what DNS

    Hello, everything should be working. There is no time limit. You can stay here for as long as you want.
  16. Jarryd

    Can't access my web site.

    Hello, Your website http://jbeave01.x10hosting.com/ loads fine here, please clear your cache and flush your dns and try again. If you have any more problems please re-open this thread and be more descriptive about your problem. You can re-open it by going to "administrative" at the top of the...
  17. Jarryd

    cant login to c panel

    Hello, what are you using for the FTP host?
  18. Jarryd

    Starka MySQL

    Hello, Please check your file permissions of all your php scripts, php files should be set to 644 and any file that requires writing permissions should be set to 755 (usually config files e.g config.php). Also if you use rewrite_mod for any software you're using please ensure Rewritebase / is...
  19. Jarryd

    Internal Server Error For days now - I have ascertained all permissions are NOT 0755

    Re: Internal Server Error For days now - I have ascertained all permissions are NOT 0 Hello, Please check your file permissions of all your php scripts, php files should be set to 644 and any file that requires writing permissions should be set to 755 (usually config files e.g config.php)...
  20. Jarryd

    can't access cpanel

    Hello, If that doesn't work please post a screenshot or copy/paste the exact error you are getting. To re-open this thread with your reply please go to the administrative button at the top of the original post.
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