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  1. K

    website always down...

    I am an x10 user and have been for several years. I am not trying to be critical. My web site has probably been up better than 99% of the time. I would recommend you review your coding or technique for your web site. Evidently some little glich is present. It may not be easy to find...
  2. K

    New User Questions

    I am no person in authority, just a longtime user of x10 free and Premium. In Item 1: You are required to sign in to the portal, not cpanel, every 30 days. You must sign in from the country where you join, not necessarily the IP. You can not use a proxy or VPN. If you miss the 30 day sign...
  3. K

    Dont seem to be able to add anymore images?

    You can monitor your disk space usage on your cpanel. When you join Freepages initially, you are given 512 mb. Once you have a working web site (it does not have to be completed), are abiding by the TOS, and are using 1/2 or more of your 512 mb, you may request on the forum to have your space...
  4. K

    Account Suspension login error

    If you are logging in from a public WiFi such as a library or restaurant this can be your problem. Most schools and work WiFi also give this results.
  5. K

    I need more space on the disk

    x10 Freepages requires you to have a working web site on-line for at least 7 days. It does not have to be complete. Your site must also be conforming to the TOS. Your initial allotment is 512 mb; when you are using at least 1/2 of your allotment, then you may request additional web space.
  6. K

    How Can I Reset Theme Back To Original?

    Others have reported this issue at different times. If you do a search on the forum you may find the answer.
  7. K

    Disk Quota?

    When you join x10 Freepages, you are allocated 512 mb of space. Once you have a working web site online for 7 days (it does not have to be completed), are following the TOC and are using at least 1/2 of your initial space you may request additional space on the forum. Additional space is now...
  8. K

    Removed forever?

    It is removed forever by an automated system. It is each individual's responsibility to maintain their own backup copy on another source for just this purpose or for possible server failure. Logging in every 30 days to the portal is not too much of a requirement for free web hosting.
  9. K

    Geoblocking within the cpanel

    One of the requirements of x10 is that you must sign in from the country where you established your account. This is for the safety of all clients.
  10. K

    Upgrading my account

    The option I think you are referring to here was and old plan for FreePages. It is no longer available. There was supposed to be an improved plan in the works but there has not been any update information for at least 3 years. We don't have any idea what is going on.
  11. K

    Upgrading my account

    Reference is being made to upgrading to "Premium". A link is at the top of the page.
  12. K

    Too Many Redirects Error On Home Page

    Clicking on the links you have provided open your web site for me. Maybe it just took some time to propagate through the system.
  13. K

    I get this on my site for some reason 403!...

    You don't need to shout.
  14. K

    I get this on my site for some reason 403!...

    I am a user of x10's free web space, and when I signed up several years ago I understood that help was provided by peer monitors. I am also a user of x10's paid service where staff assistance is available when needed and have been quick to respons. Peer monitors can not always be available when...
  15. K

    Website not loading

    From the TOS: No Proxies No proxies of any nature are allowed, whether private or public. The Terms Of Service are found under the "LEGAL" tab at the botton right of each page. Could the use of a Proxie be your problem?
  16. K

    Account Suspended

    Information on unsuspending your account : https://x10hosting.com/community/threads/account-suspended-find-out-what-to-do-here.180410/
  17. K

    Get SSL to site

    SSL certificate is not allowed on freepages. To work around this you will need to use Cloudfare, see your c-Panel.
  18. K

    Backup without Cpanel

    Welcome back, XYZ Details on your web hosting account are below. Username: XYZ Your Domain: XYZ.x10.mx Quick FTP You should see a blue panel to the right of this info that say "c Panel"; you click here.
  19. K

    Backup without Cpanel

    On your C-Panel, go to 'Files' and click on 'R1Soft Restore Backups'.
  20. K

    Request for more disk space

    From the 'Terms of Service: Personal galleries are limited to 500MB of disk space for images and videos. The TOS are found under the 'Legal' tab at the bottom right of each page.
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