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Please open a ticket in your premium client area (clients.x10hosting.com, log in with your premium account details, then click "My Support Tickets" -> "Submit Ticket" -> "x10premium" -> Select your premium account under related service. Be sure to provide your FREE hosting cpanel username in...

Hello. You can retrieve your cPanel login details by logging into your x10hosting control panel here: https://x10hosting.com/control/login.php Once in, click on "View Hosting" next to the Free Hosting section (yellow box near the top right), and then you can see your Hosting username (the...

You were suspended for High Resource Usage, which basically means that you were doing something that utilized more than a fair share of resources (cpu, ram, etc.). If you were installing things, that could have triggered the suspension. Otherwise, Wordpress plugins are also notorious for...

Please check the permissions on the file in your cPanel File Manager or FTP. PHP files and the directories they reside cannot be world-writable (this means php files must be set to 644 or 600 and directories must be set to 755 or 700). If you have php files that are set to 666 or directories...

Hello, the link to your cPanel is at https://stoli.x10hosting.com:2087/

Remote MySQL on free servers was disabled years ago. If you have been able to get in despite that, it was likely a glitch in the system which has been fixed with the latest server tweaks our administrators performed.

Check your webmail on cPanel to see if the emails you tried to send got bounced back for whatever reason, and then take the appropriate actions.

There are a few reasons for 500 Internal Server Errors, which I'll list below for you to check out: 1. (and the most common): Your file or folder permissions are incorrect. Ensure that all files have permissions 644 and that all folders have permissions 755. If your files or folders are 666 or...

You were suspended for a Zero Tolerance violation of x10Hosting's Terms of Service. You cannot be unsuspended and you cannot get access to your files. Proxies are not allowed on x10Hosting. Have a nice day~

You were suspended for a Zero Tolerance violation of x10Hosting's Terms of Service. You cannot be unsuspended and you cannot get access to your files. Proxies are not allowed on x10Hosting. Have a nice day~

You were suspended for a Zero Tolerance violation of x10Hosting's Terms of Service. You cannot be unsuspended and you cannot get access to your files.

Which version of IE do you have? If you have IE7 or 8, is compatibility view switched on? IE6 or IE7/8 with compatibility view switched on have caused issues with other users in the past. If you are stuck with IE6, I recommend getting Chrome Portable or Firefox Portable on a USB flash drive so...

please check the permissions of your phpBB files. The php files must be set to 644 or 600, and the directories (aka folders) must be set to 755 or 700. You can check permissions either via cPanel File Manager or FTP.

Does using the function date_default_timezone_set() in your script to set the timezone fix the issue?

Hello, After viewing a few pages on your site I do not see any errors. Are you still having this issue? If so, please provide a link to a page that is giving an error.

You cannot change the MySQL timezone, since this is a global setting that would affect all users of the server. What you should do instead is account for the current MySQL timezone in your scripts and add/subtract hours as needed.

You have not requested that your account be restored after the server moves, and the restoration period is now over so your account can no longer be restored. Please check the News and Announcements forum more frequently next time so that you do not miss important updates such as the server moves.

Your site is currently working for me. Are you still experiencing this issue? If so, and you recently registered your x10hosting account, you might need to wait up to 48 hours for the DNS to propagate throughout the internet.

Your hosting account will be removed in no less than 14 days (but oftentimes much longer). We cannot expedite the removal of Zero-Tolerance suspended accounts as this is part of the punishment for hosting illegal material on our servers.

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