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You were suspended for having a nulled script. Nulled scripts are software (such as vBulletin or IPB) that have their license checks removed so that they can be used for free. These are very illegal, and go against the x10Hosting Zero Tolerance Policy stated in the Terms of Service. If you are...

In the future if something like this happens, you can log into your webmail via cPanel and select one of the programs listed to see your site's mail. If your emails got bounced for whatever reason (such as your IP being blacklisted since free sites all share the same IP, so if one person abuses...

the login to change your password is at http://x10hosting.com/control -- which uses your FORUM username and password to log into it (which you obviously must know or you wouldn't be posting here). See http://x10hosting.com/wiki/How_to_Change_Your_cPanel_Password for more info. Please note that...

In your cPanel File Manager, make sure that the permissions for all of your directories are set to 755 and the permissions for all of your files are set to 644. If you are using "seo urls" that use .htaccess rewrites, make sure that you have a RewriteBase / set above any RewriteRules If your...

We have not used the basic/intermediate/advanced php system for quite some time now -- all free accounts use the same php settings. What error messages are you getting?

You were suspended for file storage by having an uploader script. This is clearly against the TOS if you ever bothered to read it, but I'll quote it below since I'm feeling in a good mood today: Thus, your account will remain permanently suspended.

Have you tried changing your cPanel password according to http://x10hosting.com/wiki/How_to_Change_Your_cPanel_Password? As for the 500 Internal Server Error you are having on your domain -- once you can access cPanel again make sure that all files have permissions set to 644 or 600, and all...

Hello, please log into your registrar (the place you bought the domain from) and set the nameservers to: ns1.x10hosting.com ns2.x10hosting.com Then, your site should start working for you within 15 minutes to 48 hours (it depends on how long it takes your DNS to update)

Please copy the following in a reply, fill in your cPanel username, and place an X in the parenthesis. cPanel username: ( ) Inserting an X inside the parentheses signifies that I have made all necessary backups of my free hosting account and will not hold x10Hosting responsible for any data...

Hello, You were suspended for Warez/File hosting, which is against the x10hosting Terms of Service and is a Zero-Tolerance policy violation. Your account cannot be unsuspended and you cannot get any backups. Your account will remain suspended and be terminated at some point in time after 14 days.

Hello, Make sure that your scripts are trying to access the database at localhost and not some other server. If they are, then try deleting and re-adding your database users. If that still does not work, try adding "int.stoli.x10hosting.com" to your access hosts in the cPanel Remote MySQL...

you are on the chopin server, so you can log into your cPanel at https://chopin.x10hosting.com:2083 Once you log in, you can go to the File Manager and put your files in the public_html folder to make them show up on your site.

The issue is with the SQL query -- it appears that it is trying to access a field that does not exist in your database. I am not sure what support software you are using or how it updates, but if it allows you to reinstall/update/repair the database, you should try that. I'd recommend taking a...

Hello, As Hellsheep stated in your previous thread, you were suspended under the Zero Tolerance policy, and even if you were the victim of a scam, we cannot unsuspend your account and you cannot get any backups because doing such would be against US law. Your account will remain suspended and...

500 internal server errors usually mean one of two things: 1) Your files or folders are group/world writable: To fix this go into your cPanel file manager or FTP and make sure that all files are set to 644 (or 600) and all directories are set to 755 (or 700). 2) If you are using .htaccess...

In your .htaccess file, uncomment and change the RewriteBase so that it looks like RewriteBase / Then post back to tell me if that fixes your issue. If it does not, can you then please explain what you are trying to accomplish with those redirects, as I can't seem to figure out exactly what...

It appears that cPanel did not set up the redirection properly, so you'll have to do it manually. Your .htaccess file should look like the following (uncomment -- aka remove the "#" from the beginning -- of the redirect you want. Do not uncomment both): ## Rewrite requests from...

I've had paid and then a VPS on x10, but I've kept my free hosting account for various support-related reasons.

Yes, both of those sites provide download links to obtain anime and manga illegally, so by linking to those sites on your hosting account, you will be violating the x10Hosting Terms of Service and get a permanent Zero-Tolerance suspension.

no, ads are fine. A continuous script is a script that is designed to be run 24/7, such as a bot. Scripts on your website (including ads) are only designed to be run when the page is loaded, so they do not count as continuous scripts.