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  1. lylex10h

    Default Wordpress installation (through Softaculous) - 403 Forbidden

    Don't use 777 permissions. See the Backend Security section of https://x10hosting.com/blog/wordpress-security/
  2. lylex10h

    I cant open my website

    Resolves for me: C:\Users\Admin>ping ricmarindustries.com Pinging ricmarindustries.com [23.235.208.152] with 32 bytes of data: Reply from 23.235.208.152: bytes=32 time=19ms TTL=252 A whois lookup at https://www.godaddy.com/whois shows that the name servers for ricmarindustries.com are...
  3. lylex10h

    Reaching space limit when updating

    I'm going to assume that most of the space you are using is images. You can check this with the "Disk Space Usage" tool in cPanel. I would recommend losslessly optimizing your images. This can free up additional space and make your site load faster. You can download the images, optimize offline...
  4. lylex10h

    I cant open my website

    This is one of those situations where you need to provide your domain name in your support request.
  5. lylex10h

    Your PHP installation appears to be missing the MySQL extension which is required by WordPress.

    cPanel --> Software and Services box --> Select PHP Version --> Check the box for mysqli --> Click the [Save] button
  6. lylex10h

    Connection problems FTP [FILEZILLA]

    See https://x10hosting.com/community/threads/cannot-connect-ftp-via-filezilla.205157/
  7. lylex10h

    Connection problems FTP [FILEZILLA]

    What is the FTP host that you are connecting to?
  8. lylex10h

    SMTP connection error

    The error, Network is unreachable, is the same. I'm 99.9% positive that the free x10hosting web servers block access to external SMTP servers (for abuse and other reasons). You can send to other people using an account setup in cPanel. You may need to modify the SPF record at CloudFlare if you...
  9. lylex10h

    SMTP connection error

    https://x10hosting.com/community/threads/security-problem.204969/
  10. lylex10h

    Need help with Sitebuilder or complete account reset, please?

    @piranhap I have ZERO experience with the SiteBuilder and am not a staff member. I would recommend using the Help and reading over the FAQ for SiteBuilder.
  11. lylex10h

    SMTP connection error

    Use an email account that you have created in cPanel. cPanel --> Mail box --> Email Accounts --> More (right of account@domain) --> Configure Email Client --> use settings below Manual Settings.
  12. lylex10h

    My landing page is blank! Help!

    See https://codex.wordpress.org/Common_WordPress_Errors#The_White_Screen_of_Death
  13. lylex10h

    Can I host WordPress Blog on x10Hosting?

    Yes, you can install it using the Softaculous Apps Installer in cPanel or you can install it manually.
  14. lylex10h

    508 error page

    You can try using .htaccess with code such as ErrorDocument 508 /508.html I have no idea if this will actually work.
  15. lylex10h

    cant connect

    I'm able to bring up the log in screen at https://xo3.x10hosting.com:2083/ . That's as far as I can troubleshoot it without a username and password. Unless others on that server report the same thing, there is either something wrong with your account or something on your end.
  16. lylex10h

    cant connect

    Thank you for contacting x10hosting community support. I am unable to duplicate the issue based on the information you have provided. I am able to successfully connect and log into cPanel at https://xo7.x10hosting.com:2083/ If you are still having this issue, please provide step-by-step...
  17. lylex10h

    CPanel PHP not updating

    How do you duplicate this issue on https://kyleb.ml/support/ ?
  18. lylex10h

    Email SMTP

    cPanel --> Email Accounts --> More (right of info@simsbeta.x10.mx) --> Configure Email Client --> use the settings below Manual Settings
  19. lylex10h

    Enable DKIM for PHP e-mail send() function?

    Not sure about Yahoo but Hotmail/Outlook thinks everything that comes from x10hosting is spam. Just one of the costs of free hosting. Does Gmail give you any problems? Mine just state DKIM: 'PASS' with domain kolbys.net Do you have the same problems when sending from webmail with @domain.xy...
  20. lylex10h

    I have a trouble with my email config

    Read https://x10hosting.com/community/threads/review-my-site-rules.189954/ Ask for support in Free Hosting forum
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