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We are currently focusing most of our efforts on some new upcoming changes, free hosting support times generally are 1-2 days in between responses as of now. You're of course welcome to upgrade to paid hosting where you get priority support :). Also, as Bryon stated... each time you 'bump'...

Hello, This is not broken, and there is two main causes for this. 1.) You didn't actually login to your account on the forums, if you're not logged in when you visit it does not count. 2.) Suspensions are queued... if your suspension was already in the queue logging in does not take it out...

I have raised the maximum file size to 8MB. Anything larger will have to be done over FTP.

What size do people need it to be? FTP does have no limit. The cPanel file uploading takes more server resources than say FTP so we limited it somewhat to prevent people from uploading huge files. -Corey

We will only maintain one theme for free hosting. If it's changed that is one thing, but we will not create or maintain additional ones.

I didn't even know it was missing... looks like it never got added into the navigation. The arcade still exists at: http://forums.x10hosting.com/arcade.php

Refreshing the page with the captcha should load a new one that works... we're currently re-designing the site and this will be fixed. I'll try to take a minute and fix the current one. -Corey

Final testing has been completed on our DNS purging project. We have just started it off deleting inactive or lost domains. It's currently deleting about 1 every 12 seconds which gives us an estimate of 2-3 days to be fully completed. This will solve the issue with sign-ups where it says a...

safe mode is disabled.

If someone wants to write any of these up I'd be happy to include it into the knowledgebase. Otherwise they will be worked on in my free time.

We're still working on purging the domains... we ran into an issue with cPanel not liking what we were doing... it set us back 2 days while their support fixed it for us. We have continued the purge project :P

Hi Guys, We're still working on our public and private knowledgebases... please list things in here you see commonly asked by people so we can be sure to include it in the KB. Thanks! (This is not a support thread)

Best pickup line I've ever heard.

I have updated my first post in this thread.

I have re-opened the feedback forum: http://forums.x10hosting.com/feedback-suggestions/

I've had enough of your attitude, I think you missed the part of my post that says leave if you don't like it. If you continue to be rude you'll be banned. -Corey

*bump*

Regarding news post: http://forums.x10hosting.com/news-announcements/99054-update-6-29-09-a.html

Hi All, It's been a few days since my last update so I wanted to go over a few things. High resource usage suspensions We've been constantly tweaking this and have found the major cause of the issues with people being wrongly suspended. cPanel runs certain processes as you, the user, which...

I'm still waiting on a response to my open ticket with them... at this point I wouldn't hold out hope we'll be able to access these backups. I'm not sure if we'll get a refund for the software, partial refund, or what's going to happen. I haven't even got a confirmation that the problem we had...