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I read everything, I just don't get a chance to always respond right away. ;) If a thread isn't typed in all caps and has a decent structure I'll sumble upon it eventually. We'll see about implementing some more suggestions soon!

Thanks

We should find out tomorrow about the backups, r1soft doesn't work on the weekends so we are still awaiting a response.

Posting in here is fine, all the staff do not check this thread though.

We don't cancel your account on the 3rd strike, it just needs to be manually unsuspended by a staff member.

If you're suspended for high resource usage AFTER this post not earlier today or yesterday and you believe it is wrong please open a support ticket so we can look into it.

The problem is these companies including cPanel don't test their software in a free hosting environment with the amount of accounts we have. We then end up field testing for them and run into issues like this. According to r1soft the backup server used up all available memory (8GB) which...

I believe this is done so I'm closing it :P

I am not an expert on this but I remember looking into it 2 or so years ago... from what I understand it stores the executed PHP code in memory saving time next time it needs the same code. The problem we ran into is that we have so many accounts \ php scripts being executed that even with a...

As suggested in this thread I have added a small pop-up to the ticket submission asking people to read the news before submitting. -Corey

Hi All, If you didn't know we use r1soft backup software to keep track of all backups for our servers. We've been having intermittent issues with restoring accounts from it for the past week... yesterday it went offline all together. I have just got off the phone with their support and found...

We've recently implemented a high resource tracking script, during tested everything checked out but it seems some people have been suspended when they were not doing anything. We will be looking into this to see what is going on. There is already a thread created if you were suspended by...

PHP Mail has been re-enabled. If you get suspended for high resource usage you can unsuspend yourself two times in the account panel. Upon the third time you must submit a ticket. Some things that cause high resource usage are: * Excessive amount of modules for blogs\forums * Shoutboxes * Any...

Thanks to the non-staff that have put in a lot of work to keep the rest of the users informed. I greatly appreciate it.

new update.

Discuss the updates here. Related news thread: http://forums.x10hosting.com/news-announcements/98836-update-6-22-09-a.html

We're continuing to test and implement software on the free hosting servers which may cause slowness or downtime. Some people are wondering why we're doing this and I'd like to explain. I'm sure most of you have looked around at the competition and have found that very few have been around for...

Okay, well that is good news.... As far as I know FP should be working now, I will be moving on to ASP.NET next. If someone has FP and it's not working please post here. -Corey

Can someone that uses FP extensions on the free servers please tell me if they work now? -Corey

There were a ton of duplicate tickets from people and a ton of tickets just saying "my site is not working" or similar. Most of the site not working issues were due to transfers so they are not relevant. We have a limited amount of time to spend on actually answering tickets because of all the...