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  1. Livewire

    Upgrade Account

    We've never been a post-for-host style hosting service; where did you get the 20 posts per month thing from? In any case we've only got 1 option that's free and thats the one you're on right now. There's Prime membership, Illuminated, Premium, and VPS beyond that, all of which cost $ however.
  2. Livewire

    My accountis suspended,but i dont knw why..

    For the record, "spamming zt" is one that comes up when you go past 100 emails per hour by an extreme amount (hitting 150, for instance, just results in "spamming"). Either a script went rogue, or it was intentional. What sucks for you in this case is the script in a folder aptly named...
  3. Livewire

    suspension

    Nope, as it's a permanent suspension, and the incriminating files -are- still on your account. Enjoy the permanent suspension, and good luck at your next hosting provider.
  4. Livewire

    Quickest Suspension?

    Sorry to say you didn't, the record I've seen is 3 minutes from creation to permanent suspension for proxy. And the reason is runescape private server CLIENTS aren't allowed: Under Jagex's terms of use you are in violation of copyright law and borderline warez, hence you have been permanently...
  5. Livewire

    MySQL not working

    FYI this isn't actually closed, I just escalated it to staff since we tried working this out on IRC and couldn't find the cause.
  6. Livewire

    500 Internal server error

    All we ask is for users to follow the terms they agree to on signup. I can understand being busy with something, however that is no excuse for not following the terms that you agreed to abide by on signup. Open Web is a nice ideal, but we have a legal requirement to make sure our users aren't...
  7. Livewire

    500 Internal server error

    We can wait, but if it stays suspended for 14+ days it's at risk of being erased. This is the part that's making it difficult for me to understand your side though: May or June is 2-3 months away. It can't be that hard to find a translator to fix the content when you actually admitted...
  8. Livewire

    500 Internal server error

    Well per the TOS you were supposed to have a translation up when you put the site up about 2 months ago, so I can't fault the suspension reason. In any case, the error from before that you may have seen in news/announcements wasn't about the internal server error 500 code, it was about the...
  9. Livewire

    Wordpress Upgrade

    We haven't used the version system in years. Everyone's on the same version, and at last check said version of php should still work with wordpress - the one everyone's on is the equivalent of what V2 would have been.
  10. Livewire

    Unlock my account...

    The suspension reason says it all. You installed and attempted to use a prank email script which forges email headers - under the AUP this is considered malicious and is not tolerated. The spoofing of headers in emails, even for "joke" purposes, is one of several reasons an email provider will...
  11. Livewire

    What happened to Mr. Hunter-Killer?

    Way wrong; http://www.youtube.com/watch?v=Y6ljFaKRTrI&feature=player_detailpage#t=162s Portal, "Still Alive" :) Edit: Oh, I linked it at the time the lyrics started at. Reset it to 0 and start from there if you want to see the whole song.
  12. Livewire

    What happened to Mr. Hunter-Killer?

    I'm not sure there's a better response to this from me honestly, this is the best one I can think of :)
  13. Livewire

    suspended

    Found some highly unusual stuff related to md5 cracking, so call it permanent, in addition to a known virus hit on a file that was erased after it was accessed but prior to being antivirus scanned. You cannot be unsuspended.
  14. Livewire

    suspended

    The problem this time is it's potentially something more severe, I'm looking into this now.
  15. Livewire

    Can't Sign Up for Premium - Phone Verification Fails

    This isn't the best area; send an email to support[@]x10premium.com with as many details as you can including some of the signup info (receipt info if it gave you any, the account name, something so they know which pending account is actually yours) - this ticket system's for free hosting and...
  16. Livewire

    I have file on the FTP server but i can't acces from the web

    Try clearing your browser cache, cause the page loads both with and without the index.html here - the redirect you've got set up is working, but your browser may have stored the old "not working" version and is displaying that instead.
  17. Livewire

    Minecraft

    The memory consumption -would- be "that much" is the problem. Users on our VPS systems have discovered you actually need the highest level Dedicated series because in order for it to remain stable it needs a minimum of 1gb permanently allocated to it. I run one off my home PC for 3 users - it...
  18. Livewire

    Removal of addon domain from suspended account. My domain is stucked in your cpanel.

    Re: Removal of addon domain from suspended account. My domain is stucked in your cpan Or that he thinks he has to remove it from cpanel to move it to another host, which he doesn't. For that, he just has to go to wherever he registered the domain and change the nameservers to point to their...
  19. Livewire

    Prime member got suspended?

    Oddly, I actually -am- on x10premium. Worked out well for me, but then again I try to follow the terms I agreed to when I signed up for said service. General rule of thumb for me is if I'm signing up for something, read what I'm signing up for, and what restrictions there are.
  20. Livewire

    Prime member got suspended?

    You replied at the same time as Brandon, check back 1 page. And how many sales were sent to us doesn't change that you are still required to abide by the terms you agreed to.
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