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  1. Livewire

    Soholaunch Pro Edition - 500 internal server error

    Both problems are permissions related actually; your folders 1-6 have permission set 001 or something which is pretty much "Can't read write or execute," while sohoadmin is 777 which is a security risk. Folders should be 755, files 644; if you change the perms for all of the numbered folders...
  2. Livewire

    Subdomain isn't working properly

    Both are loading fine here so try flushing DNS and clearing the cache; it might just be cached somewhere.
  3. Livewire

    report

    I updated you on this in your other hosting account ticket, so I'm closing this one, especially since you're only supposed to have one account as well.
  4. Livewire

    suspension

    A lack of reply does not indicate whether it is or is not against the TOS. Just like how multiple accounts is against the TOS so both accounts would've been killed anyways. My reply here details the problem: http://x10hosting.com/forums/free-hosting/146103-problem-my-web-host-2.html In...
  5. Livewire

    problem on my web host

    Would appear to be because you're essentially doing a triple violation: That script is a Proxy in that it uses us to download the contents of another sites page (which your error log indicates you -have- been trying to do with cnn, bbc, and bbc persia), Script Hosting in that there is literally...
  6. Livewire

    Suspension

    Just to cover this too, you're saying someone managed to gain access to your account? In the 1 hour 15 minutes between when your account was created and when the scanner found the nulled copy of vBulletin Suite 4.1.0 beta 1 including keygen in a zip file that actually says "NULL" right in the...
  7. Livewire

    vB proof of license purchase

    Hmm. HMMMMMMmmmmmm... DGT Release Checker You were saying something about this being a legitimate install? Because this did -not- come from vBulletin, and counts as a zero tolerance violation of the TOS for putting nulled software on the account, even if the license itself comes back as...
  8. Livewire

    please help me!

    That problem is the app on your account which uses us to download a video from youtube and feed it to a viewer on -your- site. You'll find that's almost a textbook definition of what a proxy does, which we don't allow, and it doubles as a youtube downloader, which their EULA disallows. This...
  9. Livewire

    Wordpress public filemanager in Suspension

    And per Anna she has to check with someone even higher up than she is - we can't remove the suspension or do -anything- until that happens, and once that happens your original ticket will get updated. There's literally nothing anyone else can do at the moment here, because no one messes with...
  10. Livewire

    a couple of suggestions

    I think Quick Reply is disabled as well until you get the 10 posts that kills the captcha; I might be wrong on that, but when I was testing stuff with my alt-user it didn't have quick reply at first. Not sure if that was actually post count related, but if it is that explains a lot :)
  11. Livewire

    hi

    Does this explain it all in black and white, assuming of course you're viewing this as black text on a whiteish background? Cause if this doesn't mean nulled then what does it mean, cause it FLAT OUT SAYS "nullified by DGT." What made you think this $100 software that you got for free would...
  12. Livewire

    hi

    Putting this one to bed, please hold. I'm guessing by all the repeated posting and questioning that it's there that it's being disputed so I'm doing a server-side check and peekin' :)
  13. Livewire

    Extremely slow server response.

    DNS can account for -some- if the browser's status says "Looking up..." and hangs on that for a bit. If that's the case, OpenDNS and GoogleDNS both are free (or at least have free options) so they might be worth looking into.
  14. Livewire

    My server, maybe?

    Hate to have to counter ya again but a 10.XXX.YYY.ZZZ ip is inside the network, what's happening is it looks like the username/pass have either changed, or that user lost permissions somehow. For curiosities sake, can you delete the user, recreate it, and reassign it to the database to see if...
  15. Livewire

    please you give me hosting

    And thanks for opening multiple tickets after you were warned not to; feel free to take a forced vacation in the mean time.
  16. Livewire

    Can't delete files in Cpanel

    *Ding!* Only 2 things I didn't do, one of which cause I can't: 1) Didn't remove the mysql database; this is the one I don't have access to. Thankfully the database itself shouldn't have permissions like the files, and it should be reusable but if you really wanna kill it with fire, delete it...
  17. Livewire

    Can't delete files in Cpanel

    Working now, gimme about 5-10 minutes depending how slow starka wants to be today (hopefully not too slow, I HATE SLOW SERVERS :) ) I'll post back when it's all set.
  18. Livewire

    Can't delete files in Cpanel

    Usually it's a permissions issue that fixes itself but looks like that's not the case this round. Which file(s) need to be removed, and do I have your permission to remove them by force? Edit: Actually it is a perms issue, they dun gone and set themselves to 0, usually a sign that it got...
  19. Livewire

    .htaccess directive problem for securing directories

    I'm betting it has something to do with the load balancing setup we're using - the IP's the server actually sees aren't yours, so the Order Deny,Allow stuff won't work (the problem is the IP the actual servers see ends up being the one from the load balancer). What's puzzling is the password...
  20. Livewire

    My account is Suspended

    Given that it was for torrent flux which is mentioned by name in the TOS as not being allowed, and that it's a resource hog and violates the Script Hosting and file hosting sections of the TOS, there's nothing you -can- do. It's a permanent irrevocable suspension.
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