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  1. Livewire

    Suspended For Resource Abuse Question

    That one's premium. Free is below: The big difference is premium allows 10 processes instead of 20, however premium also shouldn't run slow like the free ones can at times, so the processes pretty much run and are done before you can blink, so having that cut in half isn't as big as it...
  2. Livewire

    xmas avatars!

    What about if our Zero Tolerance signature was modified too? :P Although to be honest my hat wasn't done by me, but I did do the signature. :)
  3. Livewire

    Unsuspend my account please

    Whatever it's doing when you work on it, it's using more RAM/CPU than it's allowed to and it's doing that for long enough to trip the high resource usage scripts. You could either find what's causing it and make it not be as bad, or if you need the increased limits, check into the Prime...
  4. Livewire

    Changed domain and new domain isn't working

    Should be able to set up a Domain Change through x10hosting again to change it to a different domain, but I'd recommend ensuring you have the new one registered first, just to be safe :)
  5. Livewire

    I deleted my host mistake

    Not one I'm aware of; for the sake of argument I'll escalate this up to higher-level staff, but be prepared for the extreme possibility that we don't have backups that we can use to restore the account - that's part of why the TOS makes it clear you're responsible for all backups.
  6. Livewire

    I deleted my host mistake

    A while back we used to have R1Soft available to all free hosting members; that's been missing for quite some time now.
  7. Livewire

    Small mistake

    I think it'll stay of the history without clearing it, I'm not 100% sure on that though. I -do- know that the high-resource-usage counter (where it says warning 1 of 3) should clear and start over internally at some point, although I'm not sure what the timeframe is for it resetting. It's...
  8. Livewire

    I deleted my host mistake

    We don't have accessible backups for individual accounts; the backups we have are of the entire server, and they aren't updated live. If you don't have backups, you'll likely have to reinstall everything from scratch again.
  9. Livewire

    Small mistake

    High Resource Usage suspensions aren't permanent for that very reason - mistakes happen :)
  10. Livewire

    selling ajax interface temporary email site script for $22

    I would agree. We ran into this the -last- time he posted this script for sale (the topic itself has since been deleted). No proof was given back then that he had the rights to sell it either (it -is- free software), but given that the account went away (zero tolerance for script hosting...
  11. Livewire

    Add on Domains?

    ns1.x10hosting.com ns2.x10hosting.com
  12. Livewire

    unsuspend account (reactive)

    It's not supposed to be on the account to begin with. It can't be unsuspended; I doublechecked with a higher up on IRC before suspending it cause I didn't recognize the filename. They did.
  13. Livewire

    Suspended account

    You're actually the second person to mention that; normally there's a button you have to click inside the Account Panel (from where you put in the support ticket) to actually do the unsuspension. Sounds like that may have changed actually; on the upshot it's unsuspended and working again at...
  14. Livewire

    unsuspend account (reactive)

    Scratch my last post, you've got a full version Android paid app in the a subfolder that you can't have in there as it's currently being redistributed illegally. You got yourself a permanent suspension for it. Have a happy holiday!
  15. Livewire

    unsuspend account (reactive)

    Normally you can do that via the account panel; I'm working on unsuspending it here. Just remember to either log into the forums at least once a month, or pickup the Prime Membership which removes the inactivity timer for you as well.
  16. Livewire

    suspended cause of proxy using

    Yeah, a big enough mistake you got permanently suspended since it quite clearly says in our TOS no putting proxies on the account. You can't be unsuspended, nor will you get access to your account back.
  17. Livewire

    Account suspension

    Your domain can be transferred at your domain registrar. Your account was permanently suspended for violating US Copyright Laws by allowing full version episodes to be viewed through your website, and you cannot be unsuspended or given backups of the content on the site.
  18. Livewire

    Suspended account

    * Illegal Material: This includes copyrighted works, commercial audio, video, or music files, and any material in violation of any Federal, State, or Local regulation. You may not store copyrighted Mp3s or videos on your webspace in any way shape or form. * Script Hosting: Space provided by...
  19. Livewire

    suspensions

    Closing; OP, if you open another ticket asking if you can get unsuspended after I've told you on numerous occasions that it's permanent, you'll end up with more than just a lost hosting account.
  20. Livewire

    Account suspension

    You don't. You were permanently suspended for script hosting and file hosting; you had no valid website on your account, and instead it just downloaded a different website over and over and over. You cannot be unsuspended or provided access to your account for any reason. Should've read the...
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