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100% A-Okay - if it runs on their servers, it's not an x10 problem :) The TOS for the shoutbox/chatbox ones only covers the ones that actually use our resources; whenever someone asks on IRC we point out there's a ton of other services, like Wibiya and CBox, that handle the shoutboxes/chatboxes...

My concern here is after peeking at the files themselves, this account has been compromised/hacked since october 3rd. It is now november 1st, 29 days later. How exactly it went by that long without you noticing that it had been compromised, I have no idea. However, unless one of the higher...

<?php /*======================================================================*\ || #################################################################### || || # vBulletin 4.0.1 - Licence Number VBF628B311 The problem is that licence number is not valid. It has been used in numerous DGT...

Checking.

ns1.x10hosting.com ns2.x10hosting.com

That's good, but it doesn't change the fact that you got suspended by our CEO, and he -rarely- suspends at all to begin with, and he doesn't suspend without reason.

We can't unblock you from China when it's China that has us blocked; do some research on the Great Firewall of China and you'll find lots on the subject. That said, you've also been permanently suspended for hosting links to copyright infringing videos. You don't have to worry about china...

drwxr-xr-x 2 CPANEL CPANEL 4096 Oct 31 01:43 public_ftp/ drwxr-xr-x 16 CPANEL CPANEL 4096 Oct 31 02:19 public_html/ Site works and all these directories are still here; am I missing something?

Infracted and closed. Last warning - do not open this issue again.

Except that the files -were- there, they -were- being hosted, and they -are- illegal. So it's permanent no matter which way you slice it. Since this issue is now resolved (as it can't be unsuspended, and you've been informed of this and told why), I am closing it. Reopening is not a good idea...

Roms are clearly marked in our TOS under the Warez section. File Storage/Hosting is also clearly disallowed under its own section. This is a permanent zero tolerance suspension; access to your account is no longer permitted for any reason. Period.

Already answered in the first reply.

And as part of the zero tolerance policy we cannot re-instate access to the account for -any- reason. I know it sucks, but that's how the rules are - we can't give you special treatment when we're suspending dozens of accounts with similar violations. If we give you a second chance, we have to...

Copyrighted songs and videos violate US Copyright Law; us returning access would constitute a violation of that law by allowing further hosting of the files once we were made aware of their presence. This is a zero tolerance permanent violation. Backups can no longer be provided either; as the...

"<meta name="description" content="RuneScape is a massive 3d multiplayer adventu" You've got a ton of pages here that are apparently intended to look like Runescape. That's not legal in any case - it's either Phishing or Copyright Infringement for theft of their entire template, layout, logos...

And we needed you to not put a proxy on your account. That's why we said proxies aren't allowed in the TOS. You will not be unsuspended; this is a zero tolerance permanent suspension.

You put a proxy on your account. This is a permanent suspension, you will not be unsuspended for any reason.

"You have been suspended for high system resource usage. Accounts are suspended for usage when they are detected to have consistently high cpu usage, memory usage, or process amounts. This is an automa." Part of it was cut off, but basically something on your site used high cpu, ram, or had 20...

Re: I beg of you help and this is very important for me my account there is more than Anna is 100% correct again - it was clearly stated it would not be less than 14 days. A quick request from you as well persianmu - you seem to keep creating tickets either begging us to speed up erasure of...

@Vishal: seems you replied as I did, lol. I updated his reason after confirming the violation via SSH :)