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  1. Livewire

    false suspension reason

    It's a permanent suspension under the File Hosting section of the TOS; we can't unsuspend you.
  2. Livewire

    Server time on Boru off by 1 hour (still)

    Just backing this up - a private server I used to play with for Ultima Online had an issue every time the DST would jump forward 1 hour - for that 1 hour, no one could connect because it'd time you out for being idle 1 hour right away. I've seen similar issues on other servers that follow DST...
  3. Livewire

    Control Panel site hacked...

    Closing topic, clear cache if needbe, admins have resolved the certificate mix-up :)
  4. Livewire

    Control Panel site hacked...

    It's a false alarm; query.jackmunch.x10hosting.com is part of the backend system. Seems somewhere in a recent adjustment we made, something got mixed up. >_< Edit: Dropped an IM to one of our higher-ups to take a closer look into what needs to go back to where :)
  5. Livewire

    Game Server CPanel [HELP]

    That app won't work because a required module is not installed on x10hosting. It also won't be since the module involves SSH, which isn't enabled on the free servers anyways. My question though involves what exactly you're trying to upload - if it's designed to run a full fledged game server...
  6. Livewire

    Locked account? Why so?

    Just to update the situation, you did NOT download the files from sourceforge. You downloaded them from a known warez trafficking site. I can see this because that site was nice enough to leave several identifying characteristics behind that clearly show where it actually came from. Not that...
  7. Livewire

    Cancellation of the account without reason

    That's how I read it at least, so I went digging. Antonio67: Disputing a proxy suspension is only advised if you don't actually -have- the proxy there. If you meant that you didn't know it would suspend you, that's your problem - the TOS indicates quite clearly they are NOT ALLOWED ON...
  8. Livewire

    50 users is the maxium on ftp

    You are confused; the issue is about the maximum connections allowed on the x10hosting free server's via FTP. That limit is set to 50 - it outright rejects it if more than 50 are trying to use FTP at once on any one particular free server. Not trying to be harsh or anything, just trying to...
  9. Livewire

    Pls I was Suspended

    You uploaded a proxy which is a clear and blatant violation of our TOS. You will not be unsuspended.
  10. Livewire

    Q: if an original post gets pushed to the next page/pages without ANY reply,

    Also keep in mind most staff (self inclusive here) go back until they find the threads they've already viewed. I don't normally recommend bumping cause it'll be a never-ending cycle of people bumping their threads, then the people just bumped off of page 1 re-bumping theirs, repeat infinitely...
  11. Livewire

    HD.am stopped working

    Working here, clear cache, restart browser, and flush DNS to fix it on your end.
  12. Livewire

    My website is down.

    Working fine here again, clear cache, restart browser, and flush DNS should be enough to fix it on your end :)
  13. Livewire

    Site not working

    Working fine here, clear cache, restart browser, and flush DNS should be enough to fix it on your end.
  14. Livewire

    un-suspension of my account !

    For lying to staff as well, I'm adding a temporary ban to your forum account. How exactly is this "not meant to hurt anyones privacy:" fwrite($fp, "Email:$_POST[username]\tPassword:$_POST[password]"."<br>"); Just because it was never used DOESN'T mean it wasn't malicious.
  15. Livewire

    My account has been suspended

    So your legal advisor uses a live.co.uk email address? In any case I'll escalate this up to staff, but if your legal advisor is going to be using a live.co.uk email, I question his legitimacy. One would think it'd be a non-throwaway email host he'd be using.
  16. Livewire

    to support

    Allow me to translate into something that makes more sense. "I was just suspended for uploading Proxies and wish to have this removed so I can rejoin your hosting service." Proxies are a zero tolerance permanent suspension. You will not be unsuspended.
  17. Livewire

    account suspensions

    You were permanently suspended for uploading a proxy. You cannot be unsuspended. Thanks for using x10hosting!
  18. Livewire

    Hosting account activation

    My only update to this, are you sure agent-13 is the name? There is no pending hosting under your account.
  19. Livewire

    Help me - Time display incorrect

    We can't change the time on the server; there's a reason PHP supports setting your timezone so you can -override- what the server time is kicking back. The other reason the time is off is that the server may -not- be using Daylight Savings Time while your area might be.
  20. Livewire

    Domain Recovery

    If you want to use it on another x10hosting account, you have to wait for it to terminate the suspended account as once you've been suspended all settings are frozen. It's part of a permanent suspension - the account it was originally attached to was yours and was legitimate, and was suspended...
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