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You can use the 'add-on domains' option in CPanel, set the X10 NS to the domain and then adding the actual domain to your account.

The 403 HTTP response can appear for a few reasons such as wrong permissions. A bit odd to deny access to your whole site to most IPs for so long (assuming it was set the whole time). Lol.

Sounds like there was a recent change to the firewall.

All I see is a HTTP 403 response rather than the error you've posted about.

I see a 403 rather than a 503 (and the error isn't from Varnish) coming from that link.

From what I've been told, there is DDoS protection and firewalls to prevent or migrate bad connections (aka attacker). Cloudflare's free plan comes with basic DDoS protection, I'm not sure how good it is. From what I've read, extreme DDoS attacks for Cloudflare is too much and they can end up...

They have sorted out the other servers previously but as xo5 (not X05) is new, the change was never done for that server for some reason.

I know, I know. I'm saying that you don't really need a cgi script for such thing.

Making a hit counter using PHP and MySQL will help to do exactly what you want (pretty simple), who needs CGI scripts for things that you can do with PHP and maybe MySQL? ;)

It is one of those things where it could or could not which was the reason I asked here. Thanks for informing me that. :)

The error has the hint, your MySQL account does not have SUPER privileges (quoting from phpMyAdmin).

A singular character doesn't really answer that question. :lol:

A little confusing when there are two completely different sub-domain. I thought it was still somehow linked in the other thread.

It was already explained, but I'll rephrase it for you. The issue occurred unexpectedly so it is pretty much impossible to tell when the issue was going to occur, backups (not via FTP) weren't possible at the time of the issue.

You may want to move those files over to X10 to minimise the requests, improve load speeds and to avoid external file request issues.

Looking at the browser console, there are Syntax and Reference errors in JS files and the visited page, not much of a worry as it is mistakes in the CMS it seems. I have looked at the global and css3 css files and they both have commented out HTML and no CSS what so ever.

Yes, the 500 internet server error message can appear for any reason, what I was saying is that it is server related which means the .htacess file could be to do with it. At the moment, xo2 is down so I cannot check CPanel for the server log, though I think I saw it somewhere.. I was going to...

The downtime this year is probably around 4 days in total (universally, not individually). If it is to do with a job then you might as well pay to be on a server which is more solid with uptimes (it doesn't even cost much and has all the goodies, at least that is what it said on a page...

Guys, please do check your .htaccess file as pointed out by Dead-i by either commenting out bad commands (according to Apache), removing, adding or just renaming the file. .htaccess is a web server configuration file which can apply its settings to the entire directory it is within, if it is...