Search results

Escalating to a Support Ticket

Escalating to a Support Ticket.

After 14 days of suspension, your account and all its contents would have been deleted. No backups. There is no Free Hosting Account linked to this Forum username, so I assume that is what happened.

They usually get in via a script that is poorly written. In the mean time, change the password on your database user(s) and also your cPanel password.

Adding/changing a domain often takes 24-36 hrs to complete. The system adds it to your account and sets the information on the nameservers. But the server itself has to update the file that maps domains to accounts. It is a huge file and there are so many requests that they have to be queued...

A suggestion. Resize the raw images in your slideshow so they are the size of the slideshow. The raw images are nearly twice the size of your slideshow, which means the file size might be 3-4 times the size needed. Since the page size is mostly images you should be able to decrease download...

Please clear your browser cache and history. You site comes up for me.

I unsuspended you. You should have been able to unsuspend yourself via the Account Panel. Please remember to log in here, the Forum, at least once every 31 days to avoid Inactivity Suspensions.

If you are talking about the "notification emails" that cPanel says will be sent, they have been disabled. With so many cron jobs running, the overburdened mail server would be swamped. If you are talking about an email that your script should be sending, do you trap error messages? Can you...

No longer. Please drop by and sign into the Forum every 3-4 weeks to keep this from happening again.

phpinfo is disabled for all free servers and there has been no indication that they will enable it. ini_get() and get_loaded_extensions() can give a lot of information.

Storage and bandwidth are "unmetered", which means that, for most accounts, you will have no problem. Sites that use excessive bandwidth or disk storage will be reviewed. To be honest, to use that much of either resource you will probably be breaking parts of the T.O.S. (filehosting...

1. Do not violate the Terms of Service you agreed to when signing up 2. Sign in here, the Forum (not cPanel or Account Panel) at least once every 31 days. 3. Be nice to the goats

Their own support for MyBB 1.2 ended over two years ago. eval is enabled. exec is not and will not. No script should rely on it being enabled. Same with phpinfo.

Have you been able to look for your files via cPanel or FTP? Please try. If your files are not there, please read: http://x10hosting.com/forums/news-announcements/165237-boru-account-issues-after-upgrades.html#post844506

Please read: http://x10hosting.com/forums/news-announcements/165237-boru-account-issues-after-upgrades.html#post844506

Did you register the co.cc domain?

the system shows your Forum Account is linked to a Free Hosting account that has a main domain xtc.x10.mx

Go to co.cc where you registered the domain Log into your account there Set the DNS record using their account tools so that the nameservers are set to ns1.x10hosting.com ns2.x10hosting.com

Did you recently change domain names?