Search results

  1. Livewire

    Unsuspending my account

    They aren't going through because you were suspended before the server move; at the moment your account doesn't actually exist on the server because it needs to be manually restored. Part of the move involved skipping all suspended accounts, which made it faster, but leaves anyone needing an...
  2. Livewire

    Unsuspending my account

    Don't bump your thread, like the stickied topic says! Right now staff are working from OLDEST reply first, so when you bump it, you send yourself to the back of the queue.
  3. Livewire

    NameServer for Addon Domain

    ns1.x10hosting.com ns2.x10hosting.com
  4. Livewire

    Rapid leench suspended

    Says right in the TOS by name that the script is banned. File Hosting Every file on your site must have to do with the website you put up, we are not a file storage service and we strictly prohibit scripts such as torrentflux or rapidleech. So, as always, this is covered under Zero Tolerance...
  5. Livewire

    Server time on boru off by 1 hour?

    What timezone are you located in? Depending where you are, the server time might not match what it actually is for your area. Edit: Scratch that, I see where you're getting the time, and something is off cause it's only 8pm EDT and your site's kicking back 9pm EDT. Leave this open for now...
  6. Livewire

    suspend

    You were automatically suspended for uploading a phishing page to your hosting account. You're welcome to dispute said suspension, however if it's valid or if you choose not to dispute, it remains Zero Tolerance permanently suspended pending termination with no backups allowed.
  7. Livewire

    Suspention

    It's showing it was a manual suspension for Phishing; someone manually reviewed the account and found it to be in violation of the TOS. You're still welcome to dispute it, but given that it was manually placed and not one of the automatic ones, there's a pretty good chance it may very well stay...
  8. Livewire

    please unsuspend my account

    Proxies are against x10hosting's Terms of Service and as such your account has been permanently suspended in accordance with the Zero Tolerance policy. No backups will be granted.
  9. Livewire

    help

    You were permanently suspended for uploading a phishing site to your account, which violates x10hosting's TOS and Acceptable Use Policy. You will not be unsuspended.
  10. Livewire

    Suspension Reason Orkut spamming tools.

    From the TOS: Bots\Scripts We do not allow any type of bot or script that runs constantly, free hosting is for creating a website, not for hosting your scripts. Script Hosting: Space provided by x10Hosting is to be used to create a functional website, we do not allow bots, content scrapers, or...
  11. Livewire

    Suspension Reason Orkut spamming tools.

    You were actually reported on IRC and I confirmed the violation and suspended it. There is no valid reason to have spamming/flooding tools installed on x10hosting period, even if there's other stuff on your account. As vishal2 already stated, this is a Zero Tolerance suspension, and you're...
  12. Livewire

    Site gone, Account suspended.

    Every other call is -not- getting rectified. Most of the posts currently receiving replies from staff were posted on 7/24 - that'd be 2 days ago. Their tickets were in earlier so they're getting looked at earlier. They also sort by last reply so it'd be wise to not bump the thread since it...
  13. Livewire

    Unsuspension Request

    Don't bump if you can avoid it; the ones being replied to right now are from about 24-48hr ago - most staff are working from the back forward as far as unsuspending and restoring go. There was a record 26pages in 2 days so there's a lot for them to go through.
  14. Livewire

    Website down for over a week!

    Each time you bump, you're actually making the ticket take LONGER. Staff are getting hammered with tickets so they are working from oldest reply to most recent reply. Essentially, every time you "bump" it, the new reply is now more recent, and it gets further back in their queue. Be patient...
  15. Livewire

    Yahoo search: Warning Dangerous Downloads

    Threedee's got it pretty much on - McAfee Site Advisor has been told by staff repeatedly that each subdomain should be considered a separate site. They don't - they consider all of x10hosting.com to be owned and operated by the same person. So when one domain does something bad and doesn't get...
  16. Livewire

    Account suspended.

    Covered under Zero Tolerance policy.
  17. Livewire

    Can't access my database still - Previous post got closed

    Bumping is bad - each bump actually postpones your thread since staff are working from oldest reply first. There was also a record 26 pages in 2 days. That's why it's taking a while to get through them - they're working from the ones first posted which are so far back you don't see them until...
  18. Livewire

    Restore of site on Starka

    Staff are currently loaded with request's; try to avoid bumping your ticket since you're actually pushing it to the back of the queue and causing it to take longer to get fixed since staff are working from "oldest reply first".
  19. Livewire

    account unsuspension

    Also, your account was recently re-suspended because of an instant redirect off-site - there's apparently no actual reason for your account to exist, and no way for staff to review it. I'm sure most viewers of your site wouldn't really appreciate suddenly being dropped to Facebook without a...
  20. Livewire

    problem creating addon domain

    Don't bump your ticket - staff are working from the old stuff forward so every time you bump it, it gets sent back to the "back" of the queue. Also, if it was provas.co.cc, your co.cc didn't go through - you need to recreate it since it's showing their generic "provas.co.cc is available" page.
Top