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I do not think that all the issues with Cossacks are resolved yet and this is very likely the cause of the issues you are experiencing. I suggest giving staff a little more time to get the problems on Cossacks fixed. Should be soon.

The free hosting servers are heavily loaded and sometimes receive intentional and unintentional abuse from users so there will be times when your website may load slowly or even be completely unavailable for brief periods of time. X10Hosting is implementing plans to reduce some of these problems...

Your free hosting account is on Cossacks which is currently experiencing some difficulties. Staff is working very hard to resolve the issue. http://status.x10hosting.com/

If you would like to delete your Free Hosting account, please provide the following information. A community support representative will then tend to your request as soon as possible. Provide the following information, inserting your cPanel username and the "X" where indicated.

Your site is opening fine for me. Try clearing your browser cache and try again. May have been a very brief temporary problem which has resolved itself.

Your account is on Cossacks which is currently having some problems. Staff is working to resolve the issue as quickly as possible.

There are a number of reasonably priced options available for obtaining a .com . I personally use Namecheap . There are many others. Just do a Google search.

Cannot give you a precise estimate of time but it should not be much longer. Staff is working very hard to resolve the issue.

All we know right now is that staff is working very hard to correct the issues with Cossacks and we expect the issue to be resolved soon.

Your free hosting account is on Cossacks which is experiencing some difficulties at this time. Staff is aware of the problem and it should be resolved soon.

Your free hosting account is on the Cossacks server which is experiencing some difficulties right now. Staff is working on the problem and it should be resolved soon.

You agreed to the Terms Of Service when you signed up. You should have read them. This is a zero tolerance violation. Your account will remain suspended and will be deleted after 14 days.

I was looking this over and I believe OP is asking for the code that is required to transfer domain registration from one registrar to another. That will probably require Escalation.

Go to http://x10premium.com and buy a paid package, Then go to your clients area and create a support ticket, They will then transfer your free account to paid server.

We really don't have any more information at this time other than what is posted at x10Hosting Status. I can add that we have a great staff here and based on experience I expect the problem to be resolved very soon.

You are on Cossacks. That server is having issues. They should be resolved soon.

OP is on Stoli. Not Cossacks.

Name servers are: ns1.x10hosting.com and ns2.x10hosting.com

Would you prefer an overly simplified and incomplete answer to your question? Also, as Derek pointed out, the answer Anna gave you was not complicated if you just take a little time to read it over.

Did you read this from Zubair?: "Yes they are aware of everything, and they will fix these issue but it may take time. Because there are many other things to do which you can`t see or feel." Some problems canned be fixed in minutes. Some problems can take longer to resolve. But all problems...