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I have had it for a while I am not sure of the last renewed date - I do not think it has been a year yet cPanel is still saying --> [ Hosting package adfree-infinity-prime ] I do not know of any way to 'see' the who-what-when information about my "Prime" upgrade - such as the date to renew

Is there any support for Prime Support Tickets ?

Bump - it still hangs I must be on x10hosting's free-hosting support blacklist - why I do not know I do not have a reply to my "Prime" support ticket #436059 - same issue - opened 2013-07-02 09:00:31 ET My issue is - the left side of cPanel's home page says I am using 5.14 MiB - it S/B less...

Bump - it still hangs

Was going to show someone how to use cPanel tonight There is no "Getting Started Wizard" or "video tutorials" in the "Preferences" box My server is "Absolut" others (by phone) say they have those in their cPanel with accounts on other x10hosting free-hosting servers Is this something...

Bump

Thanks - but it still hangs My issue is - the left side of cPanel's home page says I am using 5.14 MiB - it S/B less than one MiB that I can see Do I have malware running in my account that I can not see ??

Will not "hurt" anything and there is no need to "upgrade" Be sure to note - that there is a "Whitelist" of countries at --> [ http://x10hosting.com/forums/useful-information/166022-country-restrictions.html#post847070 ] before you invite someone BTW did you know ?... You can have...

When I click on [ Disk Space Usage ] in cPanel it loads a page saying "Loading" with a moving icon - been loading now for 30 minutes

At [ http://x10hosting.com/terms ] There is this line --> "Inactivity You are required to access our account control panel* and sign in at least once per calendar month." * Bold is a link to --> [ https://x10hosting.com/panel/ ] - which throws a [ 404 Not Found ] error I assume the URL...

In "Account Support" when I try to 'see' the answer to ticket #109758 by clicking on [ VIEW ] I receive a blank (white) page when I click on the ticket under [ Ticket Subject ] I receive a blank (white) page

I have been receiving that error for weeks now - can not get any support in this forum or in IRC or the AP (whatever it is called now) about it I know it is PHP "Warning" - but I also know "...in Unknown on line 0" is do to the setup of PHP in the server My server is [ Absolut ]

After I login to my AP - I can start a support ticket fill out the form but when I click on [ Create Ticket ] nothing happens Is there any support for a "PRIME" account ?

bump

bump - looks like this is the only way I might get some support

How can I get a reply to this Prime support ticket #29072 - that I open on 2013-05-17 in the AP - and has no reply as of now (2013-06-07) ?

What dose that have to do with my current site ?

My [ .htaccess ] file - was hacked at 03/09/2013 01:13:47 server time one line was changed from [ deny from 99.198.122.33 ] to [ deny from * ] BTW sad the "new" cPanel on server [ Absolut ] has no file manager

my server is "Absolut" I now receive "403 Forbidden - Access to this resource on the server is denied!"