Please refer to instructions here for making your unsuspension request
https://community.x10hosting.com/threads/this-board-is-for-all-unsuspension-request.209292/
Are you and educational institution or non profit?
If both accounts are yours, you are still in violation of terms of service. One account per individual or household as stated directly above that portion.
If you went the sslforfree.com route you will need to reinstall it and go through the process again. Otherwise, you can retry the ACME Provider route. If you went the ACME Provider route and were successful, it should renew automatically.
That would not fix your issue, the issue is you did not configure SSL.
In hosting control panel: Account Manager > SSL Certificates > Get automatic certificate from ACME Provider.
What does your panel say in https://x10hosting.com/panel
try accessing the hosting control panel from there and go into DNS Management and edit the A record to 198.91.81.12