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Thanks, I know you're all busier than one-legged butt kickers and appreciate any help you can give :)

Seems I can receive emails but some people report they didn't get email I sent. In addition, some websites whose comment boards require an email address have marked my comments as "Detected as Spam", and they're either rejected :(or future comments banned :banghead: Using a popular email...

Thanks! :)

FYI, I'm at 374.5 MB / 512 MB of capacity (73%) and the remaining space does not allow me to create, download, and delete a backup file (zip / .gz). Not an urgent request, and thanks in advance. Pintwin173

No problem, glad to help, hope it helps others! Just have to remember the Microsoft quality mantras: "It's not a bug, it's a 'Feature'." "If it's not one thing, it's two." "Always wait for the Version 3 release." ;-)

Tried it just now: Changed my password on the Profile page and received confirmation from the popup window. My new password works, I'm happier than a clam in high tide! :D:D:D Don't know what you did but glad you found it, and hope it helps with others who might be having similar problems...

Thanks for the clarification Eric S, I was afraid of that :-( Here's why: When I try to change my password on the Profile page nothing happens. I change my password using the popup on the Profile screen. After clicking the "Change password" button there's no confirmation of any action...

Garrett: Thanks for your response. Here's what I did last Wednesday (See: #18 this thread) Went to https://x10hosting.com/panel Entered my yahoo! email address & temporary password. Page: Profile --> Your Services --> Clicked box for [my account] Page: Services --> Clicked "Change Password"...

Garrett: Thanks for your email, and thanks for your persistence in working this - it's appreciated! Good News: Based on your email I was able to access my account, changed the password, and sent the verification email. Bad News: The new password does not work on the x10hosting Main Page Sign...

If you could send the reset link right now to my Yahoo! email address I've provided that would be great :)

"Sorry, I don't get to check the x10 forums until about this time [9:30pm EST], so I just saw your message." No worries Garrett, except once again I missed it (was out with friends). Send it again at "about this time" tonight and I'll make sure I get it :-) Don't want to lose my website...

Note I'm back on my computer if you'd like to resend the link. Thanks for your help with this :-)

Good News: Received your email with the reset token. Bad News: Was asleep, missed the 2-hour time limit. I'll contact you again on this thread when I am back at my computer. Sorry for the inconvenience, and Thanks for your continued help with this :)

Yes, tried all lower case and with 1st char capitalized: Same result. Just a thought: Could your credentials database have some entries with spaces and/or unprintable characters? (That happens to me frequently with all the data I handle every day, some require cleanup) BTW: Was able to log...

Thanks for looking into this. I'll check again in an hour or so and get back to you if it hasn't shown up. Pintwin173

I've checked my Inbox and Spam folders - no reset email. Is the process fairly quick, should I wait a bit longer?

Thanks for the very quick reply! :-) The "password reset" screen states: "A password reset email was sent if the provided email address was on file." And the Login Screen reports - for my valid email address: "These credentials do not match our records." So it seems I'm stuck in a loop here...

Visited x10hosting.com, I like the new clean look of the site. Log in screen presents this: "LOGIN TO CONTINUE Any account that has not been accessed since September 3rd, 2021 must do a password reset." No problem: I entered my email address - which I've had since creating my website over 10...

Thanks for the information, spacresx, nice to know the world can still see my site. Still unclear to me why I still can't see it (perhaps my Company's VPN?) and why I get that message: Surely I'm not the only one on "elementfx.com" so if someone hijacked the entire domain many more would be...

Note I'm connected via my internet service and I'm also connected through my Company's VPN. Turning off my Company's VPN caused the website to appear, so I suspect my Company's IT Dept has done some webmaster (oops..."web PERSON") voodoo at their end. Unfortunately, that was just temporary, my...