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I've been waiting on x13.x10hosting.com for weeks as well, every time I click "Extra features --> Webmail:Roundcube" I get: DATABASE ERROR: CONNECTION FAILED! Unable to connect to the database! Please contact your server-administrator. Don't know if it's at my end or X10's end, and haven't...

Bump.

Note I'm having the same problem (direct_login option missing) on the same server (X13). :(

FYI: Rolling php back to ver. 5.6 with default options and mySQL enabled restored my Wordpress. (I'll have to look at updating it when I have more time.) :)Thanks again, Anna!:) Now to work on the email situation :confused:

Thanks, Anna, I'll check everything you've mentioned. And, double-thanks as I'm sure you're doing yeoman's work during this migration. Much appreciated!

Error received when I attempt to log into Webmail:Roundcube DATABASE ERROR: CONNECTION FAILED! Unable to connect to the database! Please contact your server-administrator. BTW: I *believe* I'm on https://x13.x10hosting.com/ Any help from anyone would be appreciated. Thanks.

Site's been migrated (thanks!), but see title. 1 - My landing page displays briefly, but then Wordpress doesn't load (500 Error) Have inspected wp inputs (db name / user name / pw / localhost), landing page html, and htaccess files, all are unchanged. Does htaccess need to be modified from...

tubemusi, my site has been migrated but I'm now having problems with it as well: 1 - My landing page displays briefly, then re-forms the page link to a page which doesn't exist. http://unsolicited.elementfx.com becomes http://www.unsolicited.elementfx.com/blog when it should redirect to...

Bump. Now, clicking on "Opwn Cpanel" returns a timeout error. I *guess* that's "progress". Any word on when the migration should be done?

Thanks to all for keeping me updated :) Appears I'll have to be a *bit* more patient, as it seems my site hasn't been moved yet. Happy Holidays to all!

(See title) Note I've already read the Dec. 13th, 2019 announcement, please don't point me to it. I'm asking for a progress report with estimated completion date. Thanks!

My reply wasn't directed at you specifically, spacresx, but rather the people you mention ;-) Lately many people have complained X10Hosting seems to be ignoring their Free Hosting more than usual (which might be true, but, hey, it's free so what did you expect?) so I figured it might be prudent...

Seems that when I click "File and Directory Restoration" it reports the Administrator has failed to do something making the service unavailable. When I click "RC1Soft Restore Backups" it never redirects to the website, making that service unavailable. So, when all else fails do it yourself...

Posting to a website using my email address results in some sites reporting it as "Spam". A Quick look at cPanel Email Deliverability Settings reveals: Domain: unsolicited.elementfx.com Mail: HELO xo2.x10hosting.com DKIM PROBLEMS EXIST A “DKIM” record does not exist for this domain. This...

Thanks, caftpx10, appreciated!

Huh. MY situation is my cPanel has the Paper Lantern Theme and when I switch to Basic the screen refreshes and tells me I don't have any websites created and no cPanel. Fortunately, I still have access to the File Manager by selecting the Domains tab. Re-selecting Paper Lantern restores that...

FYI: When it happened to me awhile back I signed out, cleared my browser cache, signed back in, and it's been working fine. Note I changed my cPanel interface to "Paper Lantern" as well. Might help you, but YMMV.

You've been asking X10 Admins for increased disk space since March 11, 2019? FIVE MONTHS AGO?!?!? I know we shouldn't expect Customer Service for a free account (although, my credit card accounts are all free and I get *excellent* customer service...but, I digress :-) but five months seems to...

I've recently had the same problem, most of the spam came from Brazil and Columbia. Not sure if we need to do something (for example, spam filters / ISP blocking, etc) or the email service (for example, RoundCube, SquirrelMail, etc.) or our host (X10Hosting) needs to do something. Perhaps...

Have recently received a couple of email stating my account has been hijacked and demanding ransom to a Bitcon (sp? ;-) account. Considered these emails spam as it fits the description of examples found on Redit r/Scams (here)...