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Since my previous ticket was closed with no explanation, I'm opening another one. My problem is that I can't edit .htaccess in the public_html directory, I get access denied error while trying to save changes. Because of this I can't set redirects to my main domain. cPanel also gives me...

do.marmor46 I don't think your site is down because of the country block. When I started this thread I was blocked from accessing cPanel and FTP, but my site was working. There were talks among x10 staff that users from blocked countries might not have FTP access anymore, but will be able to...

I can't edit .htaccess in the public_html directory, get access denied error while trying to save changes. Because of this I can't set redirects to my main domain. cPanel also gives me access denied error. Could you fix it, please?

Removing addon domains from cPanel doesn't sync itself with Jackmunch. Getting the following error: Error from hooks wrapper: Domain action was not successfully synchronized with Jackmunch. Array ( [0] => <pre>Array [1] => ( [2] => [0] => /jackmunch/bin/node-domain-action.php [3] => [1] => toff...

Sending an email to ESET fixed it. :]

I'm able to log in to cPanel and FTP now. Thank you very much for looking into this, x10. Hope this isn't just a temporary measure. :]

It does. I wanted to show that guy where to find that Development Mode switch with a snapshot, but couldn't access my cPanel since the recent IP blockage x10 implemented. By the way, ESET started blocking CloudFlare IPs for some reason. Not sure who to report this to.

Well, to me as a user who happens to be in one of such blocked countries you just blocked FTP access, I don't see much benefits for me from X10 having less zero tolerance suspensions if I'm being blocked from accessing FTP. Obviously, you block the whole countries. If you block the whole...

Hello. I've been a diligent member of x10Hosting for more than 3 years now. It it had its ups and downs along the way, but it's been cool overall. I even paid for Double All and Inactivity Timer a few times. But since a few days ago I can't log in to my cPanel or FTP because my country is not...

Wow, Corey is 1 year younger than me. :D Congrats, man! Thanks for the best free webhosting service. Hope the best things in your life will be free as well, haha.

The problem is fixed now, thanks.

Alex Mac Okay, when I did that same thing a week ago, changing password from your account didn't work, but using the "I forgot my password" did. Which is why I didn't try the first way this time, but following your suggestion I did and it seems now it's vice versa, changing the password from...

Hello. After successfully restoring my cPanel password and getting back my addon domains, everything's been working for a few days. But now it seems the problem is back. I can't log in to cPanel now. And the previous method with doing a password reset using the "I forgot my password" link...

Got my addon and subdomains back. Everything's working now. :) Thanks.

wcmatt Are you on Fris as well and it didn't work for you? :|

Guys, try resetting your password using the "I forgot my password" link at the login screen instead. This way it seems to work.

As a workaround, try using the "I forgot my password" link at the login screen. Enter your e-mail, your password and then it should work.

maxrusov If your phpMyAdmin link in your cPanel ends with "index.php", try to delete that "index.php" from the link and see if it works. Worked for me.

I managed to fix my cPanel login following this suggestion. So now I'm finally able to login to it. Also this has changed my ftp login as well. Interesting. I've also added two hosts under Remote MySQL following this suggestion. But there are still some other problems that remain. 1. cPanel...

This solution fixed my cPanel login as well, thanks!