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The free hosting and MySQL servers will be upgraded in the next 24 hours. Because we are changing hardware they will have to come down for a brief period of time. Once an exact time is scheduled a service alert will be opened at the status site (status.x10hosting.com). Normally we would give...

Hi All, We've been very busy with some upcoming changes. Some changes for internal reasons we are still not able to announce publicly but please keep an eye on the updates over the next day or so. Some changes we can talk about: Forums being updated, we will be updating the forums to the...

Chopin is back online. If you are missing any data or need your account re-transferred please open a ticket: http://forums.x10hosting.com/support.php All previous tickets have been closed due to the majority of them being open because of the downtime on Chopin. If you still have any issue...

Because we have to re-copy 2,000 or so accounts from Chopin it's going to most likely be a few days. I've decided to give the people that actually read the news like they're supposed to the opportunity to be moved faster. If you're on the old Chopin waiting to be copied and you actually read...

Since so many people are unable to read I have temporarily closed the community support forums until the server migrations and maintenance are done. I will not allow the valuable time of our staff and community volunteers to be wasted because people can not take 5 seconds out of their day to...

Make sure you are using "localhost" for the database server. This is the global setting for all of our servers, even ones that use a remote mysql server. Changing your host to "localhost" should resolve any connection issues.

Broken

Over the next month we will be making some major changes to the free hosting side of things... Lotus, Stoli, Starka, and Chopin will be moving into a clustered setup like we have Boru, Cossacks, and Absolut. We will also be putting live the new version of our backend system that controls...

Hi Everyone, Starting Wednesday we will be automatically suspending any users that send over 100 Emails per hour from their account. It is important you make sure you stay under this amount as you will not be able to unsuspend yourself for this infraction. You must have staff do it each...

Since we're now over a couple hundred VPS customers I thought it would be a good time to bring back the VPS forum. Feel free to ask questions or let us know what you're using your VPS for. Remember all x10 VPSs are unmanaged and we do not officially support the installation, configuration...

The old JS client has been replaced by a new flash client. Feel free to join IRC by clicking the IRC link at the top of the forums or (http://irc.x10hosting.com/flash/index.html). Thanks Derek for the suggestion and link.

Two new servers will be going online hopefully in the next 48 hours. :)

Hello! There have been phishing emails going out trying to steal x10Hosting accounts. We will never ask for your login details over Email. The only safe place to ever share this information is in the official ticket system. Please verify the URL you are actually at before ever entering...

Effective tomorrow I am banning mass mailing scripts such as "CCmail"... after looking at who actually has it on their accounts I have found no legitimate use for it or some other popular mass mailing\mail bomb scripts. We are not a mailing service, we are a web host. If you have forums, etc...

All adfree free accounts have had their diskspace doubled.

They seem to be neverending... for some reason a bunch of accounts are missing their MX records which would cause issues with incoming Email. We're currently working with cPanel to find a solution to this... hopefully something automated. As far as I can tell the complaints started coming in...

For some reason it seems a lot of people completely skip over this rule even though it has it's own page during sign-up AND it's in the ToS. To reiterate we only allow sites that are in English, French, or Spanish. In the past we've let some people get by using Google translate or another...

I believe we have resolved the mail issues... currently there are a few thousand emails in queue on each server which could take a few hours to deliver. I may need to reboot Stoli, Lotus, and Chopin in a bit for some additional changes to our mail servers, please watch for a server alert...

There seems to be an issue with people constantly reiterating information that has already been said in help threads. If someone has already answered DO NOT respond with the same answer again, even if worded differently. I'm going to start giving infractions out about this and if you have...

We are closing ALL support tickets at the help desk (not the forum support threads). If you have one that needs attention please re-open it and we will get to it as soon as possible. Because of all the changes we've been doing lately there are a lot of tickets that have been solved that we...