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  1. E

    requesting unsuspension

    I apologize for the delay. I have re-activated this service and allowed the domain going forward.
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    Unsuspension Request

    I can see the service has been fully terminated for not accessing the service. I have restored the service at this time and you should see this back online.
  3. E

    requesting unsuspension

    I apologize for the delay this should now be active
  4. E

    requesting unsuspension

    I apologize for the delay this should now be active.
  5. E

    requesting unsuspension

    I apologize for the delay we have reviewed this and allow the domain name
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    Issue with custom domain

    We do not see any new domains added to your directadmin service. Can you confirm that you added the domain to your hosting service after making the changes at the registrar?
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    500 | Internal Server Error - when try to enter control panel

    This should be resolved as well
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    New user unable to add services

    This should be resolved on your end if you can re-attempt this
  9. E

    Can I buy a domain from x10 with only an free/shared hosting account, or do I need to buy x10Premium first?

    Thank you for the kind words! I fully understand and certainly appreciate wanting to support us! However, right now our system is not designed for non-premium to order domains :(. We have had good luck with domains directly from google and/or Cloudflare.
  10. E

    Can I buy a domain from x10 with only an free/shared hosting account, or do I need to buy x10Premium first?

    At this time we do not offer domain purchases without being a premium user. We have plans in the future to allow domain ordering within our free hosting panel but there is no ETA for this right now. I would recommend shopping around for the best price for your domain name you want and purchase...
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    500 | Internal Server Error - when try to enter control panel

    This was a server side issue so there would be nothing on your end to prevent or correct! posting on the forums or discord will be the best way to get this resolved!
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    DirectAdmin Panel -> I have a message but I can't open it

    Messages are disabled on free hosting at this time. Therefore, this feature would be disabled as stated
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    I ask you to unblock my IP to log into the control panel

    Can you attempt to access your dashboard : https://x10hosting.com/panel without any VPN? If you are provided an error code / block please provide this here and we will make sure going forward you can access service from that network as needed.
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    I ask you to unblock my IP to log into the control panel

    Premium service does not have any global blocks like our free hosting. Free hosting by design must have much higher protections. If you are moving around that often ( weekly or so based on our logs where the IP can be in USA one day and then Germany the next) this service may not be best...
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    500 | Internal Server Error - when try to enter control panel

    Can you re-attempt to access now? It sees there was a service issue within the account that needed to be refreshed.
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    I ask you to unblock my IP to log into the control panel

    We can see you are using a VPN network to access this. Can you disconnect and re-attempt access normally via DA?
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    I ask you to unblock my IP to log into the control panel

    Can you provide a screnshoot the issue you stated before : I receive a message about some directadmin that should be used
  18. E

    cancel suspension

    Kindly re-check the account after logging out of the panel and back in you should see this resolved.
  19. E

    I ask you to unblock my IP to log into the control panel

    What do you see if you manually visit your directadmin page : https://x13.x10hosting.com:2222/
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    There's only one account in all. It's just nonsense. Bullshit!

    We can see your actual IP that you are using to access our dashboard is linked to four other full x10hosting accounts. ( not domains as mentioned above) I can see that 2 are terminated ( services but the account is active to create a new one ) and 2 are active. You either have a common shared...
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