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I can confirm you are not blocked within our x13 system. Please re-test and let us know the results

x13 has remained online and should be up now. However, I did see your IP blocked in our firewall which may be the cause of the issue you are seeing. Can you re-attempt to access this service?

I apologize this has happened. Can you now re-attempt to access this account?

I do see that your usage is only small as you stated ~35MB. I can also see DirectAdmin is stating the same when viewing your account on our end : Disk Usage34.8 MB / 512 MB Can you confirm if you are still seeing this error or having any current issues within the service?

This should now be enabled!

I apologize for the delay! This should now be enabled on your account!

Yes I can confirm there is a on going networking issue for all customers on x11. We hope to have this resolved short and I do apologize for not making this announcement via our forums but rather our Discord instead.

I apologize if my reply back to your DM was not sent. I have resent my latest reply that indicates this has been refunded.

This is correct what @serennau22 states. There should not be any reason to pay the invoice directly ( we are working on our system internally to mention this) if the PayPal sub is still active. I will reach back out via DM to resolve this for you!

This should now be enabled!

I apologize your post was missed I have replied. Note that all of the other post in the last ~ 30 days from the unbanned request forums are valid suspensions / bans. approx. 75% of the users requesting said unsuspension's are aware of the malintent they did and do not warrant any reply. Again...

I do apologize this request has not been viewed. However, the reason for this is the forum account you are using is not attached currently to any hosting / panel accounts. Therefore, we are able to locate and view any account data. Can you provide the domain name or the forum name attached to...

Nothing required on your part. Very rarely our system may out-sync a quota for this false reading.

Please recheck as we have refreshed your quota on our end.

This should be working at this time.

I have updated the service to not require the 30 day login. however, this is only valid while on the yearly starter plan!

The starter package is a subscription based service so it will automatically be paid via your PayPal after the first year of sign up therefore, there is no manually intervention required. If you do believe paying this twice doing so manually caused a double charge please direct message me here...

This should now be resolved as I have properly generated a new SSL for you

Can you see if this pay option is now there?

I do apologize we have looked at this and it seems one of our internal firewalls had false positives on your domain. We have provided a whitelist for this and you should have access now.