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  1. garrettroyce

    Resolved An error was encountered

    Your account is over 360 days overdue for the 30 day login requirement. Please read and understand this https://x10hosting.com/community/threads/apache-is-functioning-normally.208159/ Requesting admin assistance
  2. garrettroyce

    Resolved Configure WebAssembly MIME Type

    Add this to your .htaccess file AddType application/wasm .wasm
  3. garrettroyce

    Resolved "Upgrading Moodle with Softaculous" not resolved

    Since it's a minor revision update, the entire MariaDB server (the variant of MySQL being used here) has to be backed up and upgraded, which can seriously impact users for hours as the maintenance is being performed. All of this has to be scheduled and approved by the head admin of x10. There...
  4. garrettroyce

    Resolved An error has occurred forwarding your sign in. Retry

    If it already exists, then it has to be removed before you can add it again. That IP address does not look familiar to me. x10 has a huge number of IP addresses in that range, so it's an x10 server, but I have no idea which one. Did you have any other x10 service at any time?
  5. garrettroyce

    Resolved An error has occurred forwarding your sign in. Retry

    @tstsstx Does this resolve your issue? Please let us know if you need further assistance or this thread will be closed for inactivity.
  6. garrettroyce

    Resolved "Update Failed: Could not create directory" Error Message

    Make a backup of everything. Then, open the backup on your computer and make sure it is 100%. Double check. Then delete everything except the config files; as I recall, it's just wp-config.php. All other files will be overwritten with newer versions. Save that config file somewhere handy...
  7. garrettroyce

    Resolved Request for additional disk space

    My usual message. You seem to know what's going on but just in case another user sees this post, that's my guidance to avoid frustration
  8. garrettroyce

    Resolved Received message that I am at 100% disk space

    Keep in mind: * An administrator is going to review your account to make sure it follows the terms of service and the acceptable use policy * Backups of your website are not allowed * File hosting is not allowed * Private galleries are not allowed * Hosting of copyrighted content without...
  9. garrettroyce

    Resolved How are Sub-domains supposed to work?

    It isn't publicized anywhere, but DirectAdmin will let you sign up for any of the x10 owned subdomains. If you wanted myexample-a.x10host.com and myexample-b.x10host.com, DirectAdmin will let you add them. There is a subdomain section of DirectAdmin for subdomains. If you have a custom domain...
  10. garrettroyce

    Resolved Delete my account

    I suspended your account, which will put it in a higher priority for deletion next time deletions are run. If you ever change your mind, we'd be happy to see you again.
  11. garrettroyce

    Resolved I can't access DirectAdmin

    I spoke to the head admin once more and you should be good to log in now.
  12. garrettroyce

    Resolved "Update Failed: Could not create directory" Error Message

    Either download Wordpress from their website and install it, or use Softaculous from DirectAdmin
  13. garrettroyce

    Resolved This site can’t be reached

    This usually happens if you are temporarily blocked by the server for multiple bad logins. Email, HTTP, DirectAdmin, etc. all count towards this limit. I don't see any log of you hitting this limit, but there's really only two reasons you would be timed out: the server is down, or you're...
  14. garrettroyce

    Resolved I can't get into my account

    Sorry, it looks like a community admin has not responded yet. Your issue is flagged and once someone logs in they can handle it.
  15. garrettroyce

    Resolved Apache is functioning normally with Cloudflare

    unidosporchipiona.x10host.com looks like it works normally. unidosporchipiona.com is probably not set up correctly. Please add it as a domain pointer (if you want it to be the same website as unidosporchipiona.x10host.com) or as a domain (if you want a separate website)
  16. garrettroyce

    Resolved I can't access DirectAdmin

    @eleazer.ababa18134 Were you able to get in? Please let us know if you need any further assistance or this ticket will be closed for inactivity.
  17. garrettroyce

    Resolved An error was encountered on our end. We're experience trouble processing your sign-in.

    @vinylrom Were you able to get in? Please let us know if you need any further assistance or this issue will be closed for inactivity.
  18. garrettroyce

    Resolved Site appears to have been hacked

    @goplanetsdesign36 Where you able to resolve this issue? Please let us know if you need further assistance or this issue will be closed for inactivity.
  19. garrettroyce

    Resolved Inode 100% all time

    @stvapcri Is your issue resolved. Please let us know if you need any help or this ticket will be closed for inactivity.
  20. garrettroyce

    Resolved I can't access!

    Please try now.
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