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This appears to be your problem: https://x10hosting.com/community/threads/apache-is-functioning-normally.208159/ Requesting admin assistance

You should be able to log in through your x10 SSO https://x10hosting.com/sso/main

As stated last time, just make sure you don't have any backups hanging around https://x10hosting.com/community/threads/more-disk-space-needed.208436/#post-981901 An admin will review your request and let you know the result.

Please see the link in my signature about configuring email and see if there are any settings that are incorrect. Does your email client give you an error? Have you tried sending/receiving using RoundCube from DirectAdmin?

Hey, x10ers! Traditionally, I have recommended free users utilize CloudFlare to provide SSL for their websites because x10 did not support users adding their own SSL certificate. Most users are reporting that their website has an invalid certificate if they do not use this. There are some...

403 can come from improper permissions or missing indexes option. You should have all of your files in a folder like ~/domains/[your domain name]/public_html and maybe there are some subfolders, which is ok. All of the folders (domains, public_html, subfolders, etc.) all have to be permission...

You should check the return value of $stmt->execute() (false for error, true for success) and also $conn->error_list for more details. You're using prepared statements, which would stop injection attacks, but you might want to consider using some input checking to stop someone from sending huge...

Sorry, I had this marked resolved because the prior issue was resolved. I'll flag this for admin help with restoration.

Please try again now.

wordpress should install to ~/domains/{your domain name}/public_html , but you can give it a subfolder like /wp/ or /wordpress/. If it's a subdomain, it would be ~/domains/{your domain name}/public_html/{your sub domain name} (with a subfolder) What are you using to view the server files?

I'm sorry, support is only offered in english. I'm linking the spanish translation for you, though, because your question is very important. If any users are having a problem with SQL queries that were previously working, it is because of a change in the way that MariaDB (and MySQL, too) have...

Your last valid login was 54 weeks ago. https://x10hosting.com/community/threads/apache-is-functioning-normally.208159/ Requesting admin assistance.

Your issue was not related to the others. Please try again now.

Please read this: https://x10hosting.com/community/threads/apache-is-functioning-normally.208159/ Your last valid login was 54 weeks ago. Requesting admin assistance.

In 2015, Prime and Illuminated hosting were no longer offered, and accounts having these upgrades were not renewed, so they became regular free hosting accounts. There was not a notification of this, but your billing for this should have been cancelled. As such, these accounts eventually became...

@mathsmoo @spacresx please see https://x10hosting.com/community/threads/mariadb-update-to-10-3.208520/

@bcarc please see https://x10hosting.com/community/threads/mariadb-update-to-10-3.208520/

Good news, everyone! I worked with our head admin today and I was able to get MariaDB (MySQL equivalent software) updated to the 10.3 version, up from 10.1. I have tagged the users requesting this feature below. You should not notice any changes. However, if you notice MySQL errors on your...

I'm not sure what you're talking about. Your account is in good standing. As you may have seen, x10 is not using cPanel anymore, but DirectAdmin. Please remove any links you have to cPanel (which it sounds like you're doing since you're using the SSO link). There is no direct contact for x10...