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Did you install it manually like I had mentioned above, or was that error during an automatic installation (using WordPress admin area to upload the zip)?

Are you able to get in now? x14 did have an issue the other day but it is since resolved.

If anyone is experiencing issues, please open a new thread. The issue with x13 and x14 has been resolved.

x13 should be back to normal. Please reply if you have any further issues.

@jbwebx10 your server is having the same issue x14 had yesterday. I'll update this thread with any news

@lchswebx Your server is having the same issue the other users here are seeing. I will update this thread when there is news.

Please let us know if there are any further problems.

Your server is x13 and it has the same problem x14 had yesterday. I will update this thread with any news.

Your server is x13 and it is having the issue that x14 had yesterday. I will update this thread when there is more news.

Your server is x13 and it is now known that it has the issue that x14 had yesterday. I will update this thread with the result.

Your server is x13 and it appears that x13 is now having the same issue that was resolved on x14 yesterday. Perhaps they both were having this yesterday, but I was only able to confirm it just now. I will update this thread with any updates.

@mathsmoo @jbwebx10 I have added you to this thread for tracking. It appears x13 also has the licensing error at this time. The admin team is working on this same issue on a different server

Thank you for the update. I'm always happy to help.

I believe this should be resolved now. Please note that I will have to sign off for the night and I may not see everyone's reply. I will make every attempt to address your concerns as soon as possible.

This is related to a licensing error on x14. The redirects are failing because the licensing error and if you try to bypass the SSO and log in directly, you get a license error message. The admin team is working on a resolution.

Splitting thread. This can happen for a small number of bad password attempts. It could be FTP, email, DirectAdmin, etc. It was not a hacking attempt; your account should be fine.

bump for admin review

can you log in via https://x14.x10hosting.com:2222 ? Please be aware this link is meant for troubleshooting only. You must use https://x10hosting.com/sso/main to log in or you will be detected as inactive.

There is no block on your account and log shows you are signed in correctly. Can you please clear your browser cache and try again? If that doesn't work, please log out and try resetting your password. https://x10hosting.com/sso/login/forgotten

It's about that time again. I'm not going to sugar coat it; signups are still not going to be enabled and I do not have any more information than that at this time. If there's anything else that can be done, please open a ticket or join us in discord.