Search results

  1. E

    Help Please! 1021 Disk full (/tmp/#sql-temptable-34763a-f88801-112f14.MAI)

    Nothing required on your part. Very rarely our system may out-sync a quota for this false reading.
  2. E

    Help Please! 1021 Disk full (/tmp/#sql-temptable-34763a-f88801-112f14.MAI)

    Please recheck as we have refreshed your quota on our end.
  3. E

    My site work but can't access my control panel

    This should be working at this time.
  4. E

    Upgraded classic Free service to Starter, 30 day inactivity removed or not?

    I have updated the service to not require the 30 day login. however, this is only valid while on the yearly starter plan!
  5. E

    I've paid twice for the upgrade.

    The starter package is a subscription based service so it will automatically be paid via your PayPal after the first year of sign up therefore, there is no manually intervention required. If you do believe paying this twice doing so manually caused a double charge please direct message me here...
  6. E

    SSL Cert Didn't auto renew

    This should now be resolved as I have properly generated a new SSL for you
  7. E

    Can't renew upgrade

    Can you see if this pay option is now there?
  8. E

    Website will not display

    I do apologize we have looked at this and it seems one of our internal firewalls had false positives on your domain. We have provided a whitelist for this and you should have access now.
  9. E

    Mail doesn't work

    Can you kindly re-attempt to create your email account on any email that may not be working at this time?
  10. E

    requesting unsuspension

    Service seems to be active at this time without any indication it was suspended again. Please provide a screenshot of any errors or messages you may be getting.
  11. E

    Request additional disk space

    Sorry for the delay. Space has been increased.
  12. E

    requesting unsuspension

    Service has been restored. the term "movies" is not allowed on our free services. The term "web" is allowed if you had issues with SSL this may have been due to DNS or a time issue as our free services has a limit on when SSL can be installed and obtained.
  13. E

    Request for Increased Disk Space

    Space has been increased
  14. E

    Unsuspension failed

    Account should now be active
  15. E

    Enable SSL Settings

    SSl access has been enabled
  16. E

    SSL request

    SSL access has been enabled
  17. E

    Failed to create login token: Login failed. Please refresh the page and try again..

    can you please re-attempt this?
  18. E

    requesting unsuspension

    I apologizes you should now be unsuspended but on our standard plan until you re-purchase the plan.
  19. E

    Unsuspension Request (Just added subdomain of a domain I OWN and got suspended)

    I have whitelisted your domain and the subdomain provided. You should see service restored shortly. In the meantime to verify ownership of the domain can you email us at support@x10hosting.com from email address using your main TLD?
  20. E

    Important Free Hosting Upgrades!

    That is not the same as "double everything" You had a premium service which is unlimited everything. I offered a super discounted rate to keep you on the premium plan and if you did not want to switch I offered to upgrade your disk space to even higher than double that of 2GB. I do not see any...
Top