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Due to the automated suspension/terminations being halted we did run a manual purge in early March (it was started the 4th) and since your account did not have any logins the the 60 days prior to the purge it was terminated as inactive. Due to there being no warning emails as those are part of...

Due to the automated suspension/terminations being halted we did run a manual purge in early March 2020 (it was started the 4th) and since your account did not have any logins the the 60 days prior to the purge it was terminated as inactive. Due to there being no warning emails as those are...

Due to the automated suspension/terminations being halted we did run a manual purge in early March (it was started the 4th) and since your account did not have any logins the the 60 days prior to the purge it was terminated as inactive. Due to there being no warning emails as those are part of...

We block VPN services in general as that could be used as a means to among other things bypass country restrictions (we do not provide free hosting in all countries, some cases we're simply not allowed due to trade regulations, other cases it is a choice based on abuse).

Believe it is under general settings. Where you set site url and wordpress url or some like that.

Just make sure you login every 30 days to avoid it happening again. Next time there may not be an option to restore as there normally isn't. Note that relying on email reminders is not advised as those sometimes fail.

Are you using any kind of proxyor VPN on your computer? The IP seen by the SSO page is one registered to AT&T, but the one DirectAdmin sees belongs to Cloudflare. Them seeing different IPs is a problem as the connection between SSO page and DirectAdmin is tied to your IP (per session) as a...

First of all you should be posting any hosting related questions in "Free Hosting" which is the support section so I'm moving this post to the correct place. The cause of your increased diskspace is the ~300 mb you have in .trash. It will empty it self by deleting files that has been in there...

I can go ahead with the restoration, just be aware that everything will then be wiped and back to the way they were when we did the initial migrations. Do you have any data (such as a database or emails) that you need to backup before we proceed? Easiest way to backup emails is to download to a...

Looks like somewhere along with the update your site started redirecting to https rather then using regular http, this is the root issue actually since free hosting does not fully support ssl (the only certificate available would be the server one which is not valid for your domain and would...

Could you please try now? I see nothing that would cause a big problem and I made a small adjustment that hopefully sorted it out If it still fails please try clearing your cookies (x10 related session cookies specifically) as well as your browser cache?

There is no hosting account associated with the forum account you are posting from. Further more signups have been closed for little over a year now, so if you had a signup process going it would be at least that long ago it started so likely it was halted due to our maintenance that started...

I have increased your available diskspace. I just want to point out that some images are getting close to what could be called adult content, please be aware that this is not allowed at all on free hosting. Another admin may view it differently from me, using images where your contestants are a...

Between December 13th 2019 and April 24th 2020 you did not login to the account once, this lead it to be marked as inactive and purged in early March of 2020 when we ran a manual purge of inactive accounts and since your account did not have any logins the the 60 days prior to the purge it was...

When was it last working? Did you do anything specific before it stopped working? I currently see your account to have no domains associated with it. Did you at some point delete the domain? If you did so and also opted to remove the files (which unfortunately is the default option) that would...

Yeah, there are two ways to add a domain, as a pointer (which would have shown the same content as the x10.mx domain, or the option you went with which adds it as a separate domain. Both works fine, the later gives some more options, though for most additional things such as email addresses to...

Have you added the .com.br to your account? From what you are explaining having it as a pointer would be the best action. If it is not added to the account the server would not know what content to show when someone arrives on the domain as the IP is shared among all users.

The article is indeed old, and concerns premium hosting only. Though I believe they still offer free ssl in some way I am not sure entirely since I do not have a premium hosting account nor am I involved with that side. Only free hosting was converted to DirectAdmin control panel, seeing as you...

This was due to the domain(s) still pointing to the old Illuminated server. I have corrected the issue. You might need to flush your dns cache (in time it will clear itself though).

As for redirects to the x10 address, often times scripts do automatically rewrite to the configured domain (wordpress for instance does this), so make sure any script you use for the site is configured for the proper domain (ie https://somesite.tld). Also with cloudflare the domains A record...