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  1. Dead-i

    Halt! Who goes there? ... persistent problem accessing the c-panel.

    Hi Thom, The IP address you specified in your original post should now be allowed to sign in. Please could you try signing in again? Thank you,
  2. Dead-i

    Halt! Who goes there? ... persistent problem accessing the c-panel.

    Hi Thom, We block internet providers based on the percentage of abusive users that we receive from particular providers. It looks like the issue you are having is related to this system, and the internet provider your public WiFi hotspot is using has been automatically blocked due to abuse...
  3. Dead-i

    Request for Unmetered Disk Space

    Hi, We can upgrade your disk space once you are using at least 50% of your current disk space limit. Thank you,
  4. Dead-i

    Request for Unmetered Disk Space

    Hi, I have upgraded your account for unmetered disk space. ;) Thank you,
  5. Dead-i

    Images showing 500 Error OXWALL

    Hi tsnetwor, Please edit the file /preview/ow_userfiles/.htaccess, and remove the option "All" from the first line. We limit the options you can specify in .htaccess files, and "All" is one of the restricted options. ;) Replacing the first line with "Options -Indexes" should fix this problem...
  6. Dead-i

    server error 500 PLEASE HELP

    Hi, Thank you for the private message. The issue here is that your PHP script is ending without returning any response. When you see the "Server Error", you are actually seeing this as a replacement for the blank page that would have been sent by your script instead. We are a hosting provider...
  7. Dead-i

    server error 500 PLEASE HELP

    Hi, Deprecated warnings should not stop the script from executing, and it purely serves as a warning. This should not be interrupting your script. ;) Thank you,
  8. Dead-i

    help cant access my page

    Hi, Please provide some more information on the issue you are seeing, such as a full error message and the URL that you are seeing this message at. Thread moved to Free Hosting. Thank you,
  9. Dead-i

    server error 500 PLEASE HELP

    Hi, The error message you are seeing indicates that your PHP script is completing without returning a response. Please check your PHP script for potential problems. Enabling error reporting on your account might help with this. ;) Thank you,
  10. Dead-i

    The website encountered an error while retrieving http://puertoricoreporter.x10host./wp-admi

    Hi, What error message you receiving, and what URL are you seeing it at? :) Thank you,
  11. Dead-i

    out of space

    Hi, We initially cap new accounts at 1GB disk space, but you can request a free upgrade once your account has been active for 7 days, you are using at least half of your current disk space limit, and you have a working website. You are currently using just 35MB out of 1GB, so you should not be...
  12. Dead-i

    sorry service here

    Edited by Sharky™: Bold text for emphasis Hi @worldboo, We are more than happy to help with any issues you are having with our hosting service, and I'm sorry to hear that you are not satisfied. If you are willing to, please let me know what error message you are receiving on your site...
  13. Dead-i

    Problem with domain

    Hi meagain, Please ensure that x10Hosting's nameservers are the only nameservers that have been set. You will need to remove the "domaincontrol.com" nameservers, if you haven't already. :) Thank you,
  14. Dead-i

    Account suspended

    Hi, Please disable your proxy/VPN, and then sign in again. ;) Thank you,
  15. Dead-i

    Issue while registering .it domain

    Hi Corrado, Sorry; I misread your post. :( I have manually parked the domain for you. ;) Thank you,
  16. Dead-i

    Issue while registering .it domain

    Hi, Please ensure your domain is pointing to our nameservers. Our nameservers are ns1.x10hosting.com and ns2.x10hosting.com. Thank you,
  17. Dead-i

    Trying to use my x10 with my domain

    Hi, It looks like you are using WordPress Multisite. In this case, unfortunately it looks like WordPress do not have an easy way of changing your site's domain name, and you would have to manually edit your database using phpMyAdmin. This article might help. ;) Thank you,
  18. Dead-i

    says i have no websites

    Hi, If you would like to use the Basic control panel, please click the green "Add Website" button in the top-right, and create a new "Custom Website". This will not alter your files. Alternatively, you could switch to the standard cPanel x3 theme, by going to "Switch Theme" in the top-right...
  19. Dead-i

    How much memory limit is for wp?

    Hi, Where are you seeing this 64MB limit? Thank you,
  20. Dead-i

    Cant access C-Panel

    Hi, You can reveal the normal options (such as "File Manager" and "FTP Users") by creating a new "Custom Website". To do this, please click the "Add Website" button in the top-right, and make sure Custom Website is checked. This will not change your website. Alternatively, you can use the...
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