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Hello, We see you may be hitting one of our modsec rules our software uses. I have filtered these to hopefully prevent this from happening again. Please do let me know in this ticket if you do see it happening again

Glad to hear!

I apologize for the dela but as spacesx said above posting in the support forum should get a quicker reply! This should now be enabled!

We have reviewed this and you should see service activate again. Please allow up to 1 hour for the local DNS to update.

We have reviewed this and you should see service restored in the next 30 mins once the DNS updates!

I do not see any blocks via your IP at this time. Can you recheck access and let us know the results?

Can you reattempt this? If this fails I do see you are using external DNS. You may need to temp. point your full DNS to our system via the NS : ns1.x10hosting.com ns2.x10hosting.com Once the SSL is activate you can then revert the DNS as needed.

Please re-attempt this access

Your service was refunded based on your charge back request. Since you did not give our team time to reply or correct any issues and charged back instead of the refund we would have provided the service has also been cancelled.

We can see your IP was blocked on our end. I have removed the block at this time.

I do apologize it seems when we restored the service it did so in its old state. This should now be active. Please allow a few moments for your local DNS cache to update!

This was already restored. Please see your other post regarding the seenie account.

Your files have been restored to the org. account access. Please note if you see any issues viewing this online, you may need to reset the permissions as we restored these files from our backend. But ALL files are there via the file manager if required etc. The reason for the delay is the...

This should now be enabled.

You should now have access

Please do not post your IP publicly. I have unblocked this again on our end. Please let us know if this happens as we believe this may be a false trigger on our backend security software.

You should see this restored at this time

Hello As indicated in my previous post here : https://community.x10hosting.com/threads/requesting-a-reversal-of-account-termination.212530/#post-998803 We needed confirmation on what type of site this was as there was not automatic backup in place for us when this was terminated. Based on...

This IP block ahs been removed at this time,

You should be able to access your dashboard to unsuspend your accountr