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  1. E

    Services not working

    Please try now. Your IP was blocked for failing to access IMAP to many times on your local machine
  2. E

    Error 503

    I have re-generated the required files. do not delete anything inside your cage folder in the future. Your data allocation should not include this directory.
  3. E

    Disk space upgrade request

    We still see your service space is only using ~100MB at this time.
  4. E

    I need to reset my password and I'm not receiving an email to do so.

    We can see your password is being sent without any issues on our end. Make sure you are checking your spam
  5. E

    Important Multi-Account Unblock Requests

    Anyone who has posted and can still see this error please update your post ( do not make a new post) to make sure you have included which domain and service you wish to KEEP. These will be reviewed this weekend.
  6. E

    Disk space upgrade request

    Your disk space usage is only ~95MB currently.
  7. E

    How to fix 'Your account is disabled'

    Please try now. You will also need to access your account at : https://x10hosting.com/login to prevent this from happening again.
  8. E

    Your account is disabled

    Please try now
  9. E

    file retrieval

    I can see your account was active for a very long time prior to this happening. Please reach out to me via a DM on the forums I would like to work to get your files restored and account back up as it was.
  10. E

    requesting unsuspension

    Access and request has been denied by our abuse and admin team.
  11. E

    προβλημα

    Account we can see is active at this time.
  12. E

    Domain

    Correct the 9.95 is incorrect and has been removed. The transfer does include the price for the first year. However, we are not a direct domain reseller / seller so generally you would require service to access our premium dashboard to order the domain. Note we are working on allowing paid...
  13. E

    Resolved Please Help! IP address is Blacklisted

    Should now be resolved
  14. E

    Request for Unsuspension of Hosting Account "prnbdrai" on X10Hosting.com

    This seems to have already been resolved.
  15. E

    requesting Unsuspension

    Service should now be unsuspended. I manually reviewed this file our automatic scanner hit and can confirm it was a false positive.
  16. E

    Site says account is suspended, user panel does not

    Can you kindly try now? It looks like your account was suspended for inactivity. When you may have attempted to unsuspend this on your own there could have been an issue causing this to not fully unsuspend.
  17. E

    Hosting control panel not loading

    Your IP was blocked for attempting to access SSH. Note SSH is not allowed on free hosting which includes any SFTP protocols. At this time I have removed this block.
  18. E

    Unable to access my 2018 account but the website is still online and working

    I can see that you have not accessed your account in a very long time. We have since migrated to a new system in which your account has not been updated to yet for access. Please allow our team sometime to get this account moved over. Once that is completed you will be able to access our new...
  19. E

    Domain

    I do apologize I have updated and removed that from our site. Our premium site is a little out-dated as we are currently in the works of getting a brand new site completed. The free domain are for .com and .net only at this time. The pricing to transfer your domain to us for .info is as stated...
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    Retrieve website files - Retrieve website files

    Account is active again. Please access your account normally at : https://x10hosting.com/panel/
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