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  1. E

    Resolved Disk Quota Increase

    I have increased your space as requested!
  2. E

    Request for Increase Disk Space

    Your WordPress plugin seems to be using a bit of cache files around ~350MB. Can you clear your cache via any plugins so we can review this again? Also note we see you are using a .ga domain that is using all of this space. Note .ga domains are no longer working globally so we would recommend...
  3. E

    Country Code Blocklisted

    We have I think 3 ChatGPT bots that are crawling our site posting random information. It would be nice if they actually had been helpful. We will work on blocking these via .htaccess shortly. Access should now be granted.
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    Resolved IP Blacklisted

    I have removed this blacklist for you.
  5. E

    Deleted All Directories and Files!

    This should be correct and the only way to resolve this issue. If you remove your domain / change it and then re-add it the service your folders will be properly re-created and linked.
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    SSL

    The domain you are "redirecting / pointing" to is not added to your account here. You can not obtain a valid SSL for any domain that is not hosted with us. The final destination domain - magicfromwherever.com needs to be added to your panel.
  7. E

    These credentials do not match our records.

    You are blocked because you seem to be attempting to connect via SSH for some reason. SSH is not allowed on free hosting which includes any SFTP as previously stated. I unblocked your IP.
  8. E

    These credentials do not match our records.

    It was more than a few. It was over 13. This is a security measure to prevent anyone from being able to brute into any of our users accounnts.
  9. E

    bug from mysqli on wordpress or sitepad

    Can you please attempt to utilize a much newer PHP version like 7.4+?
  10. E

    Site is always going down

    This is going to be a cloudflare related issue connected to our free services. If you require a site to have 99% uptime or other actual uptime SLA and running a company we would highly recommned our premium services that has this attached to it. Furthermore, we can run your site via the...
  11. E

    Is there a minimum plan I can buy to keep current status

    The starter plan we can remove the login requirement. Once you order and set it up we can manually disable as needed.
  12. E

    New SitePad - Cannot Access...

    Sitepad can be easily accessed automatically via Extra features >softaculous> installations > click the login link. This will apply for all software installed via the softaculous plugin. We are also working on our new wiki / guides website that will hopefully help out better in the future.
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    403 Forbidden - Access to this resource on the server is denied!

    Hello, This is caused by your .htaccess file containing custom code to point to a php install that does not exist. I have renamed the .htaccess file and can now see everything loading : http://nokiajavi.tk/phpinfo.php
  14. E

    Please increase my quota from 512MB to 1GB

    This has been upgraded
  15. E

    Request for more space

    I have increased your space
  16. E

    For Admin: requesting SSL and starter upgrade

    As replied to before you should see this enabled by switching domains at the top of your directadmin.
  17. E

    SSL?

    SSL is already enabled on your account. Can you switch the domain at the top right of your Directadmin drop down menu from your free domain to your added domain? You should then see the proper option.
  18. E

    Cant access cpanel

    Correct. So now you need to use your existing forum username and password in those fields. romsanbr would be your forum username and whatever password you use here.
  19. E

    Cant access cpanel

    As stated on the website, that is to sign up for premium hosting. For free you would select "continue"
  20. E

    Cant access cpanel

    Hello, You signed up for our premium paid hosting not our free hosting service. If you wish to keep with the premium paid service please pay the invoice accordingly. However, if you wish to signup for free hosting you must follow the steps again described before on our main x10hosting.com site.
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