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    x13 Currently Down?

    Services are not down and your website has been up and online. However, your IP was blocked on our firewall for : 5 (sshd) Failed SSH login attempts Please note free hosting does not offer SSH access. SSH access includes SFTP as well. I have removed this block from our firewall and you...
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    Can't reach existing site

    Hello, Did you recently upgrade to our full premium service? I do apologize as we deal with a lot of members each day so its hard to remember them all! If you recently upgraded to our full premium / paid we can certainly move over any other accounts and domains as well to this one account. Just...
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    I can not log in

    You can try to login now please.
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    Host Control Panel username/password vs. x10hosting.com username/password: blacklisted IP

    I am unsure what you mean by this question. When you enter your x10hosting panel : https://x10hosting.com/panel you can simply click "Hosting Control Panel" which will take you to DirectAdmin where you can enter your file manager etc. I am unsure what you mean by login again? This is something...
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    Resolved Imagick Support for PHP 8.0

    I do apologize. We have updated all PHP versions and modules accordingly on the server your service is hosted on and you should now see the Imagick module available for PHP 8 at this time in your Select PHP version.
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    Your IP is blacklisted

    I believe this has now been removed. In the future it is always recommended to access your hosting control panel thru your account panel at : https://x10hosting.com/panel
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    Important Errors when trying to login / reply for inactive email

    This was a block based on to many failed attempts. I have removed this block please try a password reset again.
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    Can't verify email account

    When doing so you need to make sure you are not logged into any other x10 services from any other account.
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    This Account Has Been Suspended

    This suspension is due to Inactivity. You may unsuspend yourself and mark your account as active by loggin into your account at https://x10hosting.com/login which should have been included in several emails we sent you.
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    Help ! I'm getting this message from my antivirus (AVG) when I try to go to my webpage:

    I have scanned your service with our malware scanners and did not find anything indicating this is an issue.
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    Getting virus notification

    Can you provide a URL you are visiting when seeing this? I do not see any notifications when visiting your main domain at this time indicating the same.
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    Resources Limit

    If this is only indicated within your panel for now you should be fine. However if issues arise like I stated when you actually visit your site then it will be a problem.
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    requesting unsuspension

    This has been unsuspended.
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    Important Errors when trying to login / reply for inactive email

    Can you kindly grab the headers from the email that mentions the portal by viewing the full message or full source in your email client and copy and paste those and send that information to me directly here on forums via a message by clicking my name and selecting start a convo. so we can review...
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    Resources Limit

    WooCommerece by nature uses a lot of resources. If you find you are hitting these limits which are causing actual time out and errors visiting your website the free hosting environment may not work best for you.
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    requesting unsuspension

    Absolutely not. Your have been attempting to host phishing domains for a bank for the last few weeks. You are not welcome at our services.
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    authenticating MailChimp?

    I believe the DKIM you installed will not work if you are utilizing mailchimp to send out your newsletters. They would have their own DKIM signed as in order for the DKIM to be signed it must be sent from the origin server or the DKIM would need to be setup with the providing DNS for the mail...
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    Important Errors when trying to login / reply for inactive email

    This block was also due to 10 failed login attempts. I have removed this. Please use the forgot password feature to prevent this from re-occurring.
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    Important Errors when trying to login / reply for inactive email

    This block was due to 10 failed login attempts. I have removed this. Please use the forgot password feature to prevent this from re-occurring.
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    Magento2 Hosting Not Working

    I have reviewed this with Anna and it seems this software is requesting almost 1GB of space when first installed along with some other requirements that may not work out of the box with our free hosting plans. This has led us to remove this form our software installer at this time for free...
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