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Hello, This reason is indicating you have been caught using a WordPress script that is not within our TOS. IN order to unsuspend your account we would need to a secondary scan in which if it finds the same or more files we would have to wipe your service and allow you to start fresh again.

Your account was suspended as stated in the reason for using an illegal / hacking related wordpress plugin that was found on your service. The only way we can unsuspend your account is based on a new manual scan of our account in which if it finds the same files or more files we would have to...

Your account was suspended as stated in the reason for using an illegal / hacking related wordpress plugin that was found on your service.

I do not see your account suspended at this time. I can load your website https://uplinked.x10host.com/ without any issues.

You have been unsuspended. Please access your account via https://x10hosting.com/panel

You should state which domain you wish to be removed here

Email address on file for your acocunt is : ad**in@apo**oan**malies.com : please note the ** do not indicate actual letters or numbers.

It may be possible this is the cause there is also an error : Uncaught ReferenceError: g is not defined at HTMLDocument.<anonymous> (audio.js:1) at fire (jquery-1.9.1.js:1037) at Object.fireWith [as resolveWith] (jquery-1.9.1.js:1148) at Function.ready (jquery-1.9.1.js:433) at...

Viewing your website on both domains with the console open ( f12 on chrome) it is generating the following errors : This is the error on our hosting radioskymusic-jazz.x10.mx/:1 Mixed Content: The page at 'https://radioskymusic-jazz.x10.mx/' was loaded over HTTPS, but requested an insecure...

This error is indicating you are attempting to access our service while connected to a VPN / Proxy or other corporate network.

My pleasure!

This has been resolved via discord

Where are you getting or accessing the link "https://www.x10hosting.com/sso/login" from? This is an outdated link your account login is https://x10hosting.com/login

Hello, As stated before please use this link to access your account : https://x10hosting.com/login you will want to do a "password" reset using your email account. One that is done please check your email to verify this and access your account using your email address and password.

Patty can you please tell me where you found the link you are trying to access your account from? Is this a bookmark you have saved or did you find it somewhere else? The new link for access to your service can be found here : https://x10hosting.com/login you will want to do a password reset...

These errors are indicating that you are on a proxy, VPN or other corporate network.

When making your request please provide the following : - Details shown in your panel from the suspension - Why you think this suspension should be lifted. Please note most of our team are volunteers so it can take sometime for your request to be reviewed. You must post from the forum account...

This should now be resolved

I have issued a email reset to go******rdz@mail.com please note the ** do not indicate actual numbers or letters.

The login is https://x10hosting.com/login