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  1. E

    Can't Login to host

    This error is for attempting to request a password reset for nonexistant email. Please make sure you are using your correct email when doing the reset
  2. E

    File Manager "Upload file" button no longer available

    I have accessed your account and can confirm this button is still there. Please see attached screenshot.
  3. E

    404 Error

    Your account was suspended for inactivity. You should have received several emails regarding this. I have unsuspended your account this time however you will need to access your x10hosting panel @ https://x10hosting.com/login to avoid this from happening again.
  4. E

    Important Errors when trying to login / reply for inactive email

    Your IP was blocked for to many failed attempts. I have removed this block and you may try again.
  5. E

    Important Errors when trying to login / reply for inactive email

    This is indicating you are on a VPN or other corporate network.
  6. E

    Important Errors when trying to login / reply for inactive email

    This is indicating you are on a VPN or other corporate network.
  7. E

    Important Errors when trying to login / reply for inactive email

    We have no account in our system with that email. The email we have on file for you is : eig*****llar****eer@gmail.com please note the ** do not indicate actual letters.
  8. E

    Email: Is "SPF_SOFTFAIL" a Serious Problem?

    I do apologize no update as our team has been working on migrations to new hardware along with other updates for our hosting.
  9. E

    Important Errors when trying to login / reply for inactive email

    This error is due to you being on a VPN or other corporate network. Please disable this or attempt to access your service from a residential network.
  10. E

    Important Errors when trying to login / reply for inactive email

    You should be able to access your dashboard now
  11. E

    Important Errors when trying to login / reply for inactive email

    You should be able to access your dashboard now
  12. E

    Important Errors when trying to login / reply for inactive email

    You should be able to access this now.
  13. E

    Important Errors when trying to login / reply for inactive email

    This error was due to you failing to login to many times before resetting your password. I have removed this block and you should be able to login.
  14. E

    service nearing inactive date

    I do apologize, We may have resolved this for firefox if you can confirm you can access your x10hosting dashboard now using this browser
  15. E

    Imunify 360...who's doing this?

    We are using indeed using Imunify 360 for protection on our servers. Can you provide a screenshot when this pops up so we can investigate to see why these false warnings may be occurring?
  16. E

    Important Errors when trying to login / reply for inactive email

    This error is indicating you are on a VPN or other corporate network.
  17. E

    service nearing inactive date

    There should be a notice on the login page indicating you are using Firefox and should update your browser or attempt to use a diffrent one at this time.
  18. E

    Your PHP installation appears to be missing the MySQL extension which is required by WordPress.

    This can be configured via your direct admin control panel under Extra Features > Select PHP version. I believe I have enabled this for you if you want to attempt again? If it does not work please check the section mentioned to make sure the proper module is selected.
  19. E

    Error Message

    This error is stating you are attempting to connect using an amazon / AWS network. You must access this service via your normal ISP or cell data.
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