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  1. M

    The account was mistakenly blocked. Please request to unblock it

    VPN not allowed. It will need to be disabled. Try again with VPN off and provide new error code if you get a new error.
  2. M

    Website does not load / 404 page not found

    Your site is currently still working on my end.
  3. M

    requesting unsuspension

    A suspension reason is stated in the account panel. https://x10hosting.com/panel
  4. M

    What is the preview URL for new accounts?

    No preview URL via that method. What I said above still applies.
  5. M

    requesting unsuspension

    The account panel informs you of the suspension reason. https://x10hosting.com/panel
  6. M

    Public access to /.well-known/acme-challenge/

    Its in hosting control panel, Account Manager > DNS Management
  7. M

    Website does not load / 404 page not found

    Your sites are loading fine at this time on my end.
  8. M

    What is the preview URL for new accounts?

    There is no preview URL, you will need to change the nameservers. Technically, more experienced users could modify your local hosts file to force your machine to use the x10 server IP when going to your domain.
  9. M

    Website down

    Your website seems to be fine at this time
  10. M

    Using X10 Mailing services some progress but no receiving for some reason

    The email password would be the password you chose when you created that mailbox.
  11. M

    Public access to /.well-known/acme-challenge/

    I asked an admin but I do not think it will be possible as it becomes an internal pointer for ACME on the servers themselves. I would use the DNS method if possible.
  12. M

    requesting unsuspension

    The account panel informs you of the suspension reason https://x10hosting.com/panel
  13. M

    Public access to /.well-known/acme-challenge/

    win-acme is for Windows IIS Servers. These servers are not Windows.
  14. M

    I get an error from Google Search Console

    You will need to attempt renewal manually through Account Manager > SSL Certificates > Get automatic certificate from ACME Provider. If you get a rate limit error, you will either need to patiently wait for limit to reset or use alternative sites like sslforfree to generate one and manually...
  15. M

    Using X10 Mailing services some progress but no receiving for some reason

    Using PHP mail() is unauthenticated. You are best to use a library like PHPMailer which has support for authentication to log into the mailbox to send mail as that mail address. 3 other things are either missing or not properly configured. 1. Enable DKIM Email Accounts > Enable DKIM 2. SPF...
  16. M

    can't open the hosting control panel

    Any error messages?
  17. M

    requesting unsuspension

    The account panel https://x10hosting.com/panel informs you of the suspension reason.
  18. M

    requesting unsuspension

    The account panel https://x10hosting.com/panel informs you of the suspension reason.
  19. M

    I can't renew my SSL certificate

    This is a limit imposed by the ACME Provider. All that can be done is switching ACME Provider between Lets Encrypt or ZeroSSL, waiting for the rate limit to reset, or using sites like sslforfree to generate a certificate and install it manually.
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