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  1. Anna

    Its been more than seven days since i created my service howw do i increase disk space?

    You do not currently meet all of the requirements. As pointed out by pintwin173 one of the requirements is that you are using 75% of the current disk space. Another requirement is having a working website, one that simply is a redirect to youtube will not qualify.
  2. Anna

    Deleting duplicate files and folders with random names from account.

    They are ok to delete, they are indeed remnants from the restores and would not be what is actually accessed when your domain is called in a browser.
  3. Anna

    Request Account Space Upgrade

    By the looks you do have a large collection of duplicate images, from what I can tell there appears to be for instance 23 versions of sydney_logo.png in uploads for 2019, same goes for testimonial_author.png in the same folder. Before going ahead with adding space you would need to clean up a...
  4. Anna

    Request Account Space

    Diskspace have been upgraded.
  5. Anna

    Domain rename

    At this time renaming domains will not be a valid option, it is tied with the backend and allowing renaming has proven to cause some issues. The options to terminate a service yourself as well as deleting domains yourself within DA had to be removed for among other things allowing for better...
  6. Anna

    Remove Domain

    Please confirm that you want the stk-jobs.com domain removed before I go ahead with this
  7. Anna

    Remove my Domain

    The domain has been removed.
  8. Anna

    Removing domains

    The domains in question have been removed. What would be the purpose of the list, you may not be able to add a second domain using our subdomains, a secondary domain would be a domain you acquire from a third party (free or paid).
  9. Anna

    x10.mx and x15.x10hosting.com down?

    Changing the password for the panel login (https://x10hosting.com/panel) will NOT affect the FTP or DirectAdmin username/pass combination. To change those you will do it from within the panel, see the following image: Click the service name on the dashboard to get to the options as shown to...
  10. Anna

    x10.mx and x15.x10hosting.com down?

    Server is up and so is the domain, however your IP was blocked by the firewall due to "(ftpd) Failed FTP login"
  11. Anna

    phpmyadmin doesn't log in

    How are you logging in? There are two ways that should log you in automatically from DirectAdmin (one is located under "MySQL Management" and one is under "Extra Features". If you want to use mySQL in a script, you would need to create the database and a user for it from within DirectAdmin...
  12. Anna

    Problem install wordpress with https

    1. Your domain is currently set as suspended as per your other thread. 2. SSL is disabled for your domain currently.
  13. Anna

    Important x10.mx domain issues

    It is up. However your IP was blocked by the firewall for "Failed SSH login". SSH is not an option for free hosting, thus SFTP (SSH FTP) isn't either you would need to use FTP, if you have a cert on your domain or use the server URL for host you can use FTP over TLS.
  14. Anna

    can't install wordpress on http

    Looks like you have marked your domain as suspended within DirectAdmin, you would need to unsuspend it under "Domain Setup"
  15. Anna

    Important .x10.mx domain issues

    I can see you already have an account with us. You are only allowed to have one free account, you can have more then one domain added in DirectAdmin though.
  16. Anna

    Split from the thread: Error code EEA43B949CC70FEF9

    There was a temporary block on your IP, I have removed that now.
  17. Anna

    Error code EC2ACE62E8AD7FC53

    Please try now, there was a temporary block due to failed logins
  18. Anna

    Split from: Error code -E02F6C4817FB961D7

    Please try now, there was a temporary block due to failed logins
  19. Anna

    Error code -E02F6C4817FB961D7

    Please try now, there was a temporary block due to failed logins.
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