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  1. stpvoice

    Suspension of Account

    Hello, I have unsuspended your account. Thanks.
  2. stpvoice

    Password not updated for cpanel

    Hello, The cPanel passwords actually update slightly behind the other passwords, but you don't usually notice it in normal circumstances. I should think that as soon as work is completed on the server, your password will then be automatically changed as you requested, as the command would have...
  3. stpvoice

    Can't become 'unsuspended'

    Hello, Our suspensions system doesn't seem to want to work at the moment. I'll keep this page open and unsuspend you as soon as it's working again. Thanks.
  4. stpvoice

    Request for an Exception

    Hello, As Livewire said, we have no way to manually create accounts, and I don't think any staff would want to sign up for you. Thanks.
  5. stpvoice

    Parked Domain removal error

    Hello, I can't see any parked domains linked to your account. Is it still in cPanel? Thanks.
  6. stpvoice

    403 error Forbidden You don't have permission to access / on this server.

    Hello, Could you please post the contents of the htaccess file in your public_html directory? Also, please check that file permissions are 644 and folders 755 as a general rule. Thanks.
  7. stpvoice

    m not able to unsuspend my hosting

    Hello, I have unsuspended your account. Please note that you must login to the forums at least once every 31 days to keep your account active. Posting is not required. Thanks.
  8. stpvoice

    request ticket,

    Hello, Our adfree-infinity package comes with 2 subdomains. If you've used them, you'd have to upgrade to Prime, Illuminated or Premium to get more. Thanks.
  9. stpvoice

    Please mark my account for deletion

    Hello, I have set your account to be deleted after a 14 day waiting period. If you change your mind within that time, post back, as it may be possible to restore your account. Thanks.
  10. stpvoice

    Asked to change domain

    Hello, It now looks as though the change has been processed. Can you confirm this? Thanks.
  11. stpvoice

    Remove Parked Domain.

    Hello, You should be able to delete the parked domain via cPanel. Have you tried this? Do you get some kind of error? Once it's deleted as a parked domain, you can add it as your main domain as per the instructions here: http://x10hosting.com/wiki/Update_your_main_domain Our nameservers are...
  12. stpvoice

    Disk space usage (in CPanel, and as part of quota usage) not shown correctly

    Hello, You could request to be moved to our infinity plan with unmetered disk space. I will ask someone to take a look at this. Thanks.
  13. stpvoice

    cannot send email

    Hello, The only special "setting" is that the content type must be set to text/plain. There are known issues with sending to Windows Live addresses. Also, there does appear to be an issue with php mail() on your server that isn't your fault. An admin has been made aware a few days ago after a...
  14. stpvoice

    Delete hosting account and forum account

    Hello, I mean you must give both your cPanel username and an x inside the ( ) to signify you agree to the statement. Thanks.
  15. stpvoice

    hosting change domain

    Hello, Does the account panel say "Process wait"? If so, I believe the actions queues have been halted while maintenance is completed. It should be processed as soon as maintenance is finished, the backlog is cleared, and the queue begins to move again. Thanks.
  16. stpvoice

    website and CPanel not accessable.

    Hello, Your server's cPanel appears to be working correctly. As for your site, it loads, but gives a MySQL error. I just tested MySQL, and it appears to be working correctly, so you must have a setting wrong somewhere. Has your site worked previously? Have you edited any configuration files...
  17. stpvoice

    Not Loading

    Hello, Things seem to be working normally on your server now. Are you still experiencing issues? Thanks.
  18. stpvoice

    failed to open page

    Hello, Your site seems to load okay for me at the moment. Are you still having issues? Thanks.
  19. stpvoice

    Server down?

    Hello, Everything on your server seems to be working correctly now. Are you still having issues? Thanks.
  20. stpvoice

    Les pido que por favor eliminar mi cuenta. Gracias

    Hello, We do not expedite the deletion of suspended accounts. Thanks.
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