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Having the server name as host will work fine and for now I'd leave it at that in your case, as that is the only option that can use secure port. However, in the unlikely event that you would end up being moved to another server at some point, you will need to update that setting. IF you want...

Setting the DNS on cloudflare would be absolutely needed for mail.yourdomain.com to work as I assume you use cloudflares name servers (otherwise it would not properly point anywhere). The key part is that it can not be going through the proxy.

The account should now be re-transferred, I have confirmed it is looking right on the new server as well.

Looks like your account didn't transfer properly, your site still loads from the old server which is why that part is working, but not accessing to admin panel. This means we need to grab the account fresh from old server, lucky they are still online. However this is something I can not do so I...

@hamradi2 is correct. Once you meet the requirements you can ask for more disk space. The requirements are: account is at least 7 days old, have a working site in line with the terms and you are currently using at least half of the initial allotment. We had to do this to combat a problem with...

There is a requirement to log in at least once every 30 days to keep a free hosting account active. Relying on an email as the sole reminder is not advised. During end of first week in March, as part of our maintenance that was announced in mid December, we purged all accounts that had no login...

There is a requirement to log in at least once every 30 days to keep a free hosting account active. Relying on an email as the sole reminder is not advised. During end of first week in March, as part of our maintenance that was announced in mid December, we purged all accounts that had no login...

Your account should now be restored. I advice you to not rely on email as your sole reminder to login, it has been known to end up in spam folders for some as well. In my opinion it is also wise to login a bit more often then once a month, as a means to keep yourself informed about upcoming...

As you may know, we did some server migrations in December and January, as announced here: https://x10hosting.com/community/threads/cpanel-migration-to-directadmin.206877/ This also lead to new IP addresses for the servers, for your server that is: 198.91.81.15 The old servers are being taken...

mail.yourdomain.com does point to cloudflare servers, cloudflare will NOT handle traffic for anyting but the website and will not put the mail.yourdomain.com as a passthrough unless you tell it to (ie the A record for it must be in DNS of cloudflare but can NOT be proxied). Right now your...

Do not set force SSL in your account here, recall reading on CloudFlare that having that set on host level could cause a problem. I don't see any errors at all on either of your two domains right now. Ps. having SSL enabled is absolutely possible, make sure to check that "private_html setup"...

Your IP was blocked in the firewall for too many failed login attempts. I have removed the IP and you should now be able to login properly

I have re-transferred your account, and everything appears to be working now. Let us know if there's something not working right.

The fresh backup from the old server have now been used for re-transfer of your account. You will need to change the php version again and apply the changes I wrote about.

You're welcome. Let us know if you need any further assistance with this.

The button still says cPanel, but it will take you to DirectAdmin (which has been the case since the accounts were migrated in December). It is advised to login through the main site and the account panel as that is the only thing that counts towards keeping the account active. The name on the...

There was actually two parts to the problem in your case, the first, that you had the IP pointed to the old server is likely why you never discovered the other issue. The other being the account went into "inactive" state and was cleaned out from the server. There is a requirement to log in at...

My apologies for not being clear enough, the issues is due to the account not transferring properly, leaving the domain behind kind of. We need to redo the migration for your account.

The backup would be from shortly before the servers were taken offline. At least that's what was said when I was informed about the plans, run a packaging script to archive each account into a transfer package, then decommission the server, might be a couple hours between the two though. As for...

The information I have is that every account on the old servers would have been packaged up and put on a separate server for safekeeping, this is however something I don't currently have access too (I have asked head admin about that part). From our point of view, the easiest solution would be...